Braai Shack Restaurant Reviews Summary

Food Quality

Pros:

• "The food was very good and came out quickly."
• "The portions were ample and like I say the taste was out of this world."
• "The beef samosas starter was very tasty."
• "The food was so delicious and freshly prepared."
• "The food is outstanding, I was sat having a party of my own in my mouth!"
• "Absolutely amazing food, chicken liver starter was as good as any I have ever had."
• "The food was absolutely amazing and superb value for money."

Cons:

• "Both steaks were fatty, full of sinew and the t-bone wasn't a t-bone."
• "The hanging lamb skewers were over cooked, full of sinew and virtually inedible."
• "The ribs were average, but not what i expected from a £30 mixed grill."
• "The lamb chops prioritised size over outcome, and the outcome was again that barely any of it was edible."
• "One of our poitkies was nothing but fat and gristel the other was bland."
• "The steak was tough and the lamb was cut in tiny chunks and completely overcooked."
• "Steak was tough, chicken wings were just spicy with no flavour whatsoever, chips were not nice either."

Service

Pros:

• "Staff were masked up and were very friendly and helpful."
• "Great service, friendly and welcoming staff."
• "Service was fantastic, we had a large group but the service was well organised and attentively proactive in keeping drinks topped up, etc."
• "Staff were very friendly and welcoming and always available for assistance."
• "Staff very good and responsive."
• "Service was brilliant and very friendly."
• "The staff very polite and efficient."

Cons:

• "Service is way to slow especially when only 5 other tables are occupied and at least four staff."
• "Table service was poor, they forgot to bring one of the starters to our table to begin with."
• "We were basically ignored and one of the waitresses bought over the wrong food but had an attitude as though it was our fault."
• "Service was a bit ropey but I think that was because some of the staff were new and still being trained."
• "Service was slow, waitress was rather clueless."
• "Once we had our mains the waitresses pretty much vanished so we didnt get to order any more drinks either."
• "We had to go to the bar and ask staff on two separate occasions for drinks."

Atmosphere & Decor

Pros:

• "Decor definitely reminded me of my life back in South Africa."
• "South African / Zimbabwean theme maintained throughout. Decor is in keeping with the theme."
• "Amazing restaurant with a true African feel."
• "The atmosphere is great, taking you to the African continent."
• "It's a snug restaurant, without being crowded, and the atmosphere is very relaxed."
• "The restaurant had a vibrant atmosphere."
• "Lovely place and atmosphere with good food and people! Music was fantastic."

Cons:

• "The spice rack was dirty."
• "Because of the design of the restaurant and the pub next door it does share bathroom facilities, which on a Friday night got a little messy."
• "Most of the seating is cramped and uncomfortable."
• "The toilet area was the most appallingly maintained I've ever seen, incredibly cramped and the floor was urine soaked."
• "Venue appeared crowded with chairs on the end of the table meaning I was unable to move my chair back for a bit of room and leg room."
• "The floor, tables, chairs, place mats were all sticky to touch /walk on."
• "Nowhere to hang your jacket, tatty / dusty decor."