Karamay Uyghur Cuisine ( Leicester ) Reviews Summary

Staff Service

Pros:

• "The staff are very responsive and helpful."
• "Staff were helpful and very nice."
• "Staff also helped us all pay equally."
• "The service was also great, we didn't need to wait ages for our food."
• "Staff are friendly providing good service."
• "Good service from a super helpful & friendly waiter."
• "The waiter (Shabbir) was very friendly and went that extra way to look after us."

Cons:

• "Rubbish service and very small portions of overpriced dishes!"
• "The service was poor one main waiter who was rushed off his feet and the other member of staff was completely useless."
• "The staff did not pay attention to us and did not bother to even serve us properly and was unattentive."
• "Unfortunately because none of the people who work there talk English so you cannot get any extra services when it comes to dishes."
• "The waitress became aggressive and started yelling at me, insisting that this was their usual portion!"
• "Service was terrible waiter told us before we ordered we need to be quick coz its busy."
• "The service was also terrible. No friendliness, no asking if everything was okay or if anything was needed..."

Food Quality

Pros:

• "The food at Karamay is one of the best Chinese food I’ve ever tasted."
• "What a fabulous restaurant! We had three dishes for two of us, our favourite was the lamb chops, but it was all beautifully cooked and very delicious."
• "The tastes of all the dishes are very close to original."
• "The dumplings and Rose tea are a must try."
• "The lamb ribs were very delicious and the lamb screwers were wonderful if you had them along with the stir-fried noodles."
• "Every item on the menu is delicious with its own unique flavour."
• "Best authentic Chinese I have ever had."

Cons:

• "The kungpo chicken was bland."
• "The bread and the French fries was not fresh."
• "The food was also bad on that day, 29 July. The male chef was absent, only a female chef was present, and what she cooked for us tasted as old leftovers."
• "Cold service, everything super oily and lacked flavour."
• "What ruined our meal was the signature fried noodles, the flavour was very strange and unpleasant."
• "The food was below average and so oily I didn’t know I was eating Chinese food or drinking oil."
• "The food was too salty and not nice."

Value for Money

Pros:

• "Although you might feel it a little bit pricey, it is good value for money!"
• "It can be pricey based on how many different dishes you buy but well worth it."
• "Portion sizes are very generous, we couldn't finish everything and prices aren't too high either. Good value for money."
• "Good value for money as well, £20 a go!"
• "Great food at reasonable prices. The spices were excellent."
• "The portions were good and so was the price."
• "Nice food. Very reasonable price for two of us."

Cons:

• "Very expensive as well. Won't go again."
• "But this place is quite pricey."
• "Prices have increased, e.g. lamb chips were £15."
• "Some of the food can be very salty."
• "So expensive £20 plus drinks money on top of that.. would not go again!"
• "Way too overpriced for the quality of food served."
• "Food was ridiculously expensive. 34 pounds for what's pictured there."

Ambiance and Cleanliness

Pros:

• "Very warm and homely atmosphere with 'proper' food compared to burgers/chips/steaks etc."
• "Nice place, very clean."
• "Good ambiance."
• "Venue was really nice and chilled."
• "The place was very cozy and simply, but beautifully decorated."
• "Authentic western Chinese food. Cosy seating."
• "The interior is nicely traditionally decorated and each table is large and spacious - and well-separated from others."

Cons:

• "Never come here. This is a health violating restaurant."
• "As soon as you enter the restaurant everyone starts to stare at you!"
• "The surroundings seemed very claustrophobic."
• "There is a very eerie environment within the restaurant."
• "Napkin was a bit dirty, mains were delivered separately, starter forgot about and delivered when we had almost finished, and food was average."
• "No space to eat.. basically dipping vegetables into hot water and eating them with a few dips."
• "Waiting times for a regular service of plain rice took them two hours to cook and serve."