Mops & Brooms Reviews Summary

Staff Service

Pros:

• "The staff are friendly."
• "The staff were extremely welcoming and friendly."
• "Staff our friendly and polite."
• "The staff was amazing hard working and Brad was being the bar too."
• "Lotty was very pleasant and helpful today and she was very informative of food that was available today, had it not been for lotty and her pleasant helpful personality we would probably have gone elsewhere, she is a pleasure."
• "Both occasions were a very enjoyable experience. Warm and welcoming staff, great service, the food is gorgeous and the atmosphere is so relaxed."
• "The staff were amazing and couldn't do enough for us."

Cons:

• "Pork as hard as an old shoe, total disaster."
• "The buffet left a lot to be desired and the staff were really miserable and unhelpful."
• "Staff member was rude and unfriendly."
• "Terrible food and poor management."
• "Staff were not friendly from when we walk in."
• "The manager behind the bar a very rude man."
• "The staff looked like they've had enough of being there."

Food Quality

Pros:

• "Beautiful location great outside space for children and dogs great okay area food exceptional superb had great experience."
• "The food was deliciously hot, beautifully cooked, filling and served up by some very pleasant girls."
• "Had the peppered mushrooms on toast, which had some powerful Stilton on, ZING!"
• "The food was very good. More importantly the quality of the food was excellent."
• "Food was delicious and service was amazing."
• "Really lovely food would highly recommend."
• "The best calamari I've ever tasted. Reasonably priced, beautiful presentation and full of flavours."

Cons:

• "The burger was overcooked, as if it had been forgotten on the grill."
• "Its obvious that a lot of it is microwaved as my bangers and mash was an over heated rock solid sausage.. the waffles were frozen still in the middle."
• "Ordered the chicken skewers. Bland single skewer with peas and terrible chips."
• "The food was also excessively greasy and the burger was tasteless."
• "The food was really disappointing."
• "Yorkshire puddings not cooked enough so collapsed with raw batter in a middle!"
• "The burgers were dry and overcooked and the steak still had a pulse and was not seasoned."

Ambiance & Decor

Pros:

• "Great place to meet friends, family etc, lovely atmosphere, very nice staff."
• "The premises are well decorated and spotlessly clean."
• "The decor of the pub gives a homely feel."
• "The atmosphere is excellent, there is a singer sewing machine theme in the bar which is a bit quirky but works well with the decor."
• "The atmosphere is warm and welcoming and the central fireplace adds a lovely homely touch."
• "Nice atmosphere and good prices."
• "The place is inviting, clean and well decorated."

Cons:

• "Yes its a family pub .. but it was mayhem kids everywhere no parental control -was very dangerous in the car park."
• "I had asked for a quiet area but there isn't one."
• "It felt that we were being ignored and not getting the service we expected."
• "If you like surround sound kids shreaking and banging etc (I am aware this is what kids do) this place is for you!"
• "This might seem harsh but I experienced and witnessed today was just sick."
• "Bar closes 23.00 on a Friday night!"
• "The room was a bit chilly."

Value for Money

Pros:

• "Cost very reasonable too."
• "Price is very reasonable, staff are very friendly, surroundings very nice."
• "3 courses for under £20. Drinks were a good price too."
• "Food was good and reasonably priced."
• "Enjoyable and well priced."
• "The menu is varied, good quality and very reasonably priced."
• "Food was good, served hot."

Cons:

• "Lots of our 1st food choices we made weren't available."
• "It's prices have gone ridiculously high and the food is now very poor."
• "However food quality is a bit too small for the price of the plate."
• "One thing that annoyed me the most is that they charged me for the main menu even though I ordered something that was also on the lunch menu (lunch menu is cheaper)."
• "Roast potatoes probably done few days ago, red cabbage 100 percent from a jar."
• "Cheap quality, portions sizes are kids size."
• "All roasts were sold out as well as many other key items on the menu."