The Stag And Three Horseshoes Reviews Summary

Staff Service

Pros:

• "The bar tender Lewis was amazing."
• "The staff were friendly and fun and they genuinely seemed to enjoy their jobs."
• "Surf and turf was perfect and cooked very well. Hospitality great! Cant praise the girls more for their hard work and customer service."
• "The staff were so helpful and friendly for a family party of ten for my daughter's wedding."
• "Staff very helpful."
• "I got served by Jodie who was lovely and polite and helped me chose from the menu as I was struggling...all staff were lovely and welcoming...lovely all round...thank you."
• "The team are always welcoming friendly and very helpful."

Cons:

• "Drinks that I wanted wasn't available because a syrup was unavailable."
• "The waitress seemed disinterested in serving us."
• "After trying to ring for some time the manager was only prepared to blame Uber."
• "Service was less than perfect, reserved a table but there was no record of it when I arrived a few hours later."
• "Staff could try and be a little more friendly with paying customers."
• "Very unpleasant staff. Have bad attitude. They just don't want to be there and couldn't care less about customer service."
• "The staff were not very receptive. You could see in their demeanour that they had a chip on their shoulder and the attitude of waiters and waitresses paled greatly in comparison to the excellent bartender who first served me."

Food Quality

Pros:

• "All meals came out at the same time and they were all of top quality, as witnessed by there being very little left on the plates."
• "Great evening, lovely decor, came for a meal - plenty of choice and food was delicious and hot when it arrived."
• "Food was very tasty and served within a reasonable time."
• "Fab atmosphere live singer which was a bonus."
• "Never had a bad meal, there is a wide range of meals to choose from, always served hot and well presented."
• "The food is cooked to order and the servings on the skillets are as they say sizzling when they arrive so for someone who likes their food hot that's brilliant."
• "Food was super fresh, typical Sizzling Pub grub."

Cons:

• "Last night I had the worst meal I have ever had. Anywhere!"
• "The food was not as good as other pubs in the area."
• "Just a little pop in on route somewhere. Food was shocking I don’t say this lightly believe me nachos stale and soft not crispy as they should of been. Salad was brown."
• "Had cauliflower bites for starter, they were very soggy and chewy."
• "Replacement arrived frozen solid with ice in the middle!"
• "Ordered vegetarian lasagne looked more like burnt sticky toffee pudding."
• "The steak was watery and the fish bites (or scampi) were low in quantity, quality, and size."

Ambiance & Decor

Pros:

• "This place had a very pleasant atmosphere."
• "Loved the Halloween tree."
• "The atmosphere was lovely and peaceful."
• "Nice comfortable atmosphere. Good music."
• "The atmosphere was quite lively though with a DJ playing."
• "Brilliant atmosphere and the bar team that afternoon/evening were quick and efficient."
• "Atmosphere was good with the restaurant well spaced and organised."

Cons:

• "The furniture is disgraceful, slits, dirt and seating covers all flaking."
• "The atmosphere was stagnant and the food was awful."
• "The atmosphere was stagnant."
• "Ridiculously loud background music drowns everything else out."
• "It was as cold inside as outside."
• "It was UB40 night music was so loud when we was trying to eat."
• "The garish multicoloured menu was difficult to read under the dim lights."