"The farm shop staff are knowledgeable and helpful."
"Very knowledgeable and friendly staff."
"Staff always friendly and good humoured."
Cons:
"Worst customer service in Huddersfield."
"Staff are very rude! They pick and choose who can come in!"
"A member of the butcher dept staff was quite rude when we visited."
"Walked in and the staff were quite abrupt trying to shoo us out and say they don’t allow dogs in there."
"The lady at the till was not the most jovial."
"When we requested the chef to probe the bacon he refused."
"Zero customer service skills! Actually shouted at my Mum at one point."
Food Quality
Pros:
"The quality of their meat is exceptional, being celiac I was surprised to find they did gluten free sausage."
"The most delicious and tasty custard slices and curd tarts I've had in years!"
"The pork pies cooked perfectly to be with mushy peas and the value for money is amazing!"
"The best meat we have ever had !!!"
"The steak sandwich was amazing as always, as was the curd tart."
"Called for a sunday roast this afternoon and it was absolutely beautiful."
"The sausages were so delicious and very flavourful as we're the Cumberlands."
Cons:
"Pre cooked and rewarmed sausages, frozen hash brown deep fried, tinned tomatoes."
"Don't bother after we order our breakfast it took them less then 1 min so quick food been left in warmers so dry and nasty."
"Claiming everything is fresh when in fact its frozen is morally wrong."
"The burger was very disappointing for a farm shop, it looked more like pork than a beef burger & ended up being left uneaten as it was a bit grim."
"Food was below average. Service was terrible."
"Chips also bland and chewy even sauce could not change that."
"Very disappointed with food in cafe pork pie very overcooked unable to eat due to toughness and burnt at the bottom."
Value and Pricing
Pros:
"All food on the menu very reasonably priced."
"First class food, service and price, good value for money!!!"
"Good range of items on the menu all at reasonable prices."
"The food was lovely with all food on the menu very reasonably priced."
"The cafe food is great as are the prices."
"Great selection at good prices."
"Cost is slightly higher but the quality of products makes the difference."
Cons:
"The price seems to have gone up considerably and means we can't go anywhere near as often as we used to."
"It's possibly a little over priced when you consider other local farm shops in the area."
"Saw some Xmas biscuit barrels at 50% more than local shop, (exactly the same) their cake's £24.50 something similar baked in store at Morrison's £4.50."
"Food was nice but some of it a bit overpriced for what it was."
"Slightly raised prices but okay for an occasional trip."
"Other items, veg, tin goods can also be expensive."
"A little bit expensive for some items when compared to other local farm shops but quality shines through...we love it."
Facilities and Environment
Pros:
"Restaurant is spotlessly clean, well presented and fabulous views."
"First visit to the farm shop and was very impressed they have a very roomy tea rooms very clean nice toilets very good menu."
"The views are stunning as it is perched on top of a large hill."
"Very covid safe - only 1 person per family unit at any one time and very well organised service wise to ensure customer safety."
"The view from the cafe is lovely and when the weather is warm lovely outside area to sit up and soak up the sun and the views."
"Wonderful farm shop with great produce, fantastic service and exceptional social distancing measures in place."
"Venue clean and pleased atmosphere and wonderful views."
Cons:
"Not impressed after what I'd heard, disabled parking limited, and full when we arrived."
"Very poor having windows cleaned whilst you are still eating."
"On Sunday they stopped serving meals early without warning."
"Inefficient system of having to cue at the meat counter, when you want a cake from the other side of the shop."
"The woeful lack of sufficient toilet facilities."
"However I was appalled to discover them serving slush drinks in single used plastic glasses, even when sitting in the restaurant."
"Because it's so busy in tea room, you can be queuing outside in the rain."