Address: A10, Hamels Mead, Buntingford SG9 9ND, United Kingdom
Phone: +441920821246
Rating: 4.5
based on 244 reviews.
Food Quality
Pros:
"The food was delicious and beautifully presented."
"Restaurant serves good quality food with plenty of seating inside and outside."
"The food is very very good and the price is very reasonable."
"All our meals were excellent and great value for money."
"The food in the restaurant is great and sitting outside offers amazing views of the country side."
"The food was really good and we can recommend the chicken tagine and quiche."
"The food amazing."
Cons:
"So today I ordered beef burger and fries I found a hair in my fries... they was so rude for no reason as I was still happy to pay the bill."
"It didn’t taste very good quite greasy and the bacon was extremely fatty."
"Eggs Benedict flooded in unpleasant hollandaise and sausage with egg muffin accompanied by a coffee and tea an eye watering £27!!"
"Our cheese straws where completely burnt and disgusting hardly any sandwiches on there."
"Usually ok but today the worst experience, ordered Kipper and poached eggs breakfast and ended up with a dry kipper which appeared to have been pre grilled and then microwaved to order."
"Food was mediocre."
"Today's food felt rushed and the dish had a large piece of duck skin/fat served on it."
Service
Pros:
"The staff are very friendly and eager to help you and there's always service with a smile."
"All the staff are so helpful in the restaurant. Our waitress Millie was wonderful and so professional and polite, she made the whole experience all the better."
"Considering we were a part of 8 the service was excellent. Very friendly and helpful staff."
"The staff members I asked knew exactly where to look always with a smile and heaps of patience while manically busy restocking their shelves."
"The staff are really nice and friendly and if you come enough times they remember your order."
"The staff were super helpful and responsive."
"Staff always pleasant."
Cons:
"The floor manager made us feel unwelcome and I felt scolded for our late arrival despite our apologies."
"She wasn't friendly at all and was very dismissive and she didn't say anymore so we left."
"The service in the cafe was a little disappointing and the staff seemed to lack leadership."
"Nothing but rude people work here."
"Another disappointing factor was the passive aggressiveness and straight up rudeness from the main boss."
"however the cafe was quite simply a let down due to a rude staff member who presented herself as the manager I think."
"We booked in advance for afternoon tea for my sisters birthday when arrived we where sat at our table and completely ignored for 25 minutes no service no drinks nothing."
Price
Pros:
"The food is very very good and the price is very reasonable."
"All our meals were excellent and great value for money."
"Food was lovely and prices reasonable. Tasted fresh and presented well."
"Prices are very reasonable."
"The produce on sale is top quality and reasonably priced."
"Price is well worth it, not expensive at all for what it offered."
"The quality of their products are second to none and very reasonably priced."
Cons:
"Although £29.50 each is slightly on the expensive side considering the small food quantities with afternoon tea."
"I’ve been charged £5.85 for 183g including the package of raspberries... Overpriced and misleading."
"Prices are a little higher than you'd pay in a supermarket."
"bit pricey."
"Gold priced fruit."
"Very overpriced for what you get in the restaurant."
"A lot of those are very expensive."
Atmosphere & Location
Pros:
"What a beautiful place to have lunch."
"Fabulous lunch on their countryside outlook terrace."
"Lovely setting, very pleasant food and service, plenty of parking."
"The cafe is excellent and has lovely views over the wonderful Hertfordshire countryside!"
"Lovely views and can’t wait to return - friends, professional and relaxing and a very all so clean and ‘covid friendly’."
"Stopped by on a rainy Saturday morning, the food service and location was awesome."
"Cafe is in a nice spot, food was delicious as was the coffee and it is a wonderful farm shop."
Cons:
"The layout was ridiculous and what I can only call a hazard due to raspberry plants laying all over the paths, couldn’t get a child’s pram or a wheelchair through it so not accessible for all."
"The person at the till who portrayed herself as a person in charge asked how things were but turned gently aggressive when I replied."
"The manager then came over and proceeded to say in a very stern and rude manner that it was impossible to sit us outside."
"Booked Afternoon Tea, crammed and crowded - certainly NOT an enjoyable event., small scones and had to ask for extra cream, also the equivalent of half a sandwich each was disappointing @£19.50 per person 😞."
"In the Cafe we were sniffily met with a chorus of 'Have you booked have you booked'."
"However we found the cafe to be unwelcoming, the whole experience was dampened by the rude staff."
"Went to go for a nice trip with the family entered the shop, all was ok to begin with nothing special however about 5 minutes in I noticed a rat under one of the fruit tables."