The Black Swan Reviews Summary

Category: Pub Cobham

Address: Old Ln, Cobham, KT11 1NG, United Kingdom

Phone: +441932862364

Rating: 4.3
based on 299 reviews.

Food Quality

Pros:

  • "the food is fantastic."
  • "Food exquisite. Ate from the Xmas menu and the turkey was delicious (not dry at all)."
  • "The best vegan roast I've ever had."
  • "Food was to die for, I particularly recommend the baked camembert - the roasted garlic and honey take it to another level."
  • "The pork and fish and chips were excellent."
  • "The food was AMAZING! If Gordon Ramsay walked out of the kitchen, I would fully believe he served up my food!"
  • "The food was delicious with inventive recipes (Crab burger was very good!)."

Cons:

  • "The top slice of beef was pink the one underneath was overdone and turned up around the edges."
  • "The gravy was thin and tasteless."
  • "The potatoes where not fluffy and dry I left most of mine."
  • "The vegetables sides were fine but very bland, needed some extra seasoning."
  • "The food did not match up to the description, very expensive & overpriced."
  • "However food was very disappointing...main course over seasoned to the point of making it inedible."
  • "The food had far too much garlic although I personally am a big fan of garlic, and we found plastic in the desserts."

Service

Pros:

  • "Waiter was a lovely attentive French man."
  • "Barbie did an incredible job helping to organize my birthday."
  • "Waitress was friendly and service was quick."
  • "Service was great - we had a very friendly attentive waitress."
  • "We received excellent service, food and drink."
  • "Service was excellent."
  • "Staff were very good and attentive."

Cons:

  • "Having finished our Sunday meal we sat with our dirty plates for 15mins… in the end I had to go inside and order our desserts."
  • "We waited 20mins for a dessert menu only to be told 5mins later that our choice wasn't available."
  • "Unfortunately this wasn't a good experience, I usually never really care about service but we weren't attended to at all, quite literally."
  • "Drinks took ages to arrive."
  • "Very slow service. Mains came out straight after starter with no opportunity to eat the starter."
  • "Server full glass of wine over my food and clothes didn’t offer another napkin or a real apology."
  • "Service was appallingly slow throughout the meal."

Atmosphere

Pros:

  • "It’s beautifully situated in Surrey country side with plenty of parking."
  • "Lovely little garden terrace and open airy feel inside as well."
  • "With a chilled relaxed vibe and a great touch was a DJ playing chilled 80’s style soul and Reggae music."
  • "The lights are dimmed and there's a lovely fire it felt very cosy."
  • "Lovely seating areas in the garden."
  • "Absolutely beautiful location with equally beautiful gardens."
  • "A very nice location surrounded by open fields, plenty of tables outside for when the weather allows and plenty of space inside."

Cons:

  • "Not sure why they need to play loud music (we didn't sit in the loud music area)."
  • "This was a very atmospheric place it would be even better in the summer months."
  • "but we believe the pricing is overpriced with 12.5% of service charge, it’s a pub with food at the end, not a fine dining restaurant."
  • "Waitress clearly forgot order, very cold both tables we were offered."
  • "We could also go without that loud music, ruins atmosphere."
  • "They decided to have a singer 'entertain' us with karaoke songs at 2pm in the afternoon. The music was so loud it was impossible to have a conversation."
  • "it would seem that as the only through route to the pub benches at front of house is through the Restaurant that Cyclists and anyone else entering off the road is not welcome, great shame, why have you done this?"

Value

Pros:

  • "Food and drink available reasonably priced."
  • "We definitively have this address in our favorites list for the area."
  • "The food is a bit pricey but the quality is so worth it."
  • "Honestly, one of the best roast dinners I've had in a long time."
  • "The wine list is extensive, interesting and very well priced."
  • "Two pints of cider were about £12 which I thought very reasonable."
  • "The food was great and good value."

Cons:

  • "Food a bit pricey."
  • "The food did not match up to the description, very expensive & overpriced."
  • "the food is very expensive for what it is."
  • "All in all an expensive lunch!"
  • "£19.50 for 4 beers, 2 of which were halves, £120 for a lunch (for 4) that was mediocre at best."
  • "but we believe the pricing is overpriced with 12.5% of service charge, it’s a pub with food at the end, not a fine dining restaurant."
  • "Was charged £3.65 for tiny glass bottle of coke ??"

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