Address: Hall Road, Rochford, SS4 1PD, United Kingdom
Phone: +441702540429
Rating: 4.1
based on 223 reviews.
Service
Pros:
"Service was quick, made us feel very comfortable."
"Fabulous service tonight. Extremely helpful waiter and nothing was too much trouble."
"Service at its best from him."
"Service by Vickie was outstanding."
"The staff were very friendly and very efficient."
"Staff are always help full and make you feel welcome."
"Staff were really friendly and helpful. Nothing was too much trouble."
Cons:
"I think she just makes things awkward?"
"You need more staff...the staff were polite and did the best they can, not there fault...sort it out Greene King."
"Total terrible just went in yes it was busy but only one person on bar tables not cleaned had to clear yourself."
"The staff were busy, granted, but walked past several times without addressing us."
"Ordered 2 rounds of drinks but poor woman (Janine) behind bar on her own, not good. All staff overworked."
"Very disappointed. Did not know there was no table service as not mentioned on app or website."
"Waited an hour and twenty minutes for three orders- two of which were basic meals of chips/sandwiches."
Food Quality
Pros:
"Brilliant food, friendly service and a nice environment to sit down for a few drinks and a meal."
"Tried the Sunday roast turkey, absolutely gorgeous, followed by apple crumble and custard."
"The food was brilliant and the atmosphere was made all the better with the fantastic service by Sue."
"Well the food was absolutely delicious."
"Just got in after having another great meal...service was great being served by Alga(sorry if spelt wrong) what a lovely lady and gave us an excellent service..a big thank you....my steak was like cutting through butter...so so good..."
"Food was great. Katsu curry. Mmm."
"The food was absolutely delicious. All four of us were impressed with our food and said how delicious it was."
Cons:
"Vegan food awful."
"Side salad had been left under a heat lamp so it was cooked."
"The fish which was dripping in oil or fat .. hard chips and the smallest spoonful of peas I've ever seen."
"Some parts of my meal were stone cold."
"The 4 tiny roast potatoes were cold, the 2 tiny springs of broccoli, few carrots and peas were hardly worth putting on the plate."
"The fish & batter were soggy inside, the chips seemed as though they had been hanging around for a while."
"The fish was small, burnt on the outside and warm on the inside."
Atmosphere & Environment
Pros:
"Excellent place to eat. Staff excellent, all so happy."
"We all loved the food, the staff and the lovely surroundings."
"This place is extremely nice, the food is great."
"A really nice restaurant and pub."
"The atmosphere and decor is very nice."
"Pub feels very welcoming and friendly with a great selection of food and drinks, very clean and well maintained."
"A traditional English pub with a large garden."
Cons:
"Very dark and old feeling pub."
"Screaming kids allowed to run riot up to closing time. Bad loud language locals were drunk."
"Where we were seated was downstairs and not too far from the bar area... That leads to a lot of foul language and singing of Christmas songs whilst replacing the lyrics with profanities which you could hear in the dining area."
"Pub needs a good clean and paint very dirty dull and boring."
"Such a shame the place in respect to cleanliness has gone down hill the chips that looked like they was seasoned was actually dirt from the fryer."
"The beer garden is nice, the space is badly used and could do with a kids area."
"Visited yesterday for lunch with friends I'd not seen since before lockdown. Slightly disappointed at the very reduced menu."
Value for Money
Pros:
"Had our Xmas Fayre meal for 16. Loved it. Great hearty food at a great price."
"The drinks are also fairly priced."
"For 2 starters, 2 mains, large wine, a cocktail & 2 soft drinks, all for just under £57! Amazing value."
"Good quality food with fair prices."
"Loads of different dishes on the menu, all very reasonably priced."
"Meal deals available at a very reasonable price."
"Food is above average and it's delicious!"
Cons:
"£15 for a warm Sunday roast is a bit excessive to me."
"Prices right up and food quality right down."
"Waited 1hr 30 for a southern fried chicken wrap and a halloumi wrap."
"Extremely disappointed. Not only is there not a disabled toilet, but there isn't even a portable ramp available."
"Ordered the steak and ale pie (£9.29) the pastry was raw and the vegetables overcooked."
"Steaks were overcooked."
"The menu I found confusing as to what you could have for 10.99 as it says 'from 10.99'."
Staff Attitude
Pros:
"We were quickly greeted by a busy man behind the bar, he was very friendly and explained he wouldn't keep us waiting long and would be with us as soon as he could."
"We were welcomed by Colin on arrival who was very friendly and welcoming."
"We were made to feel so welcome, as was our dog who was given a bowl of water and some lovely doggy treats and made a fuss of by everyone."
"Our server Tony (I believe that was his name) was brilliant and had a good sense of humour!"
"All the staff are brilliant, very welcoming and friendly."
"Recently visited the pub and our server janine was absolutely amazing couldn’t go anymore above and beyond for us always had a smile on her face and made sure we had everything we wanted and needed to ensure we had a lovely time!!"
"From walking in the door the staff were so welcoming."
Cons:
"The man behind the bar that served us was very rude, really looked like he couldn't be bothered at all."
"Some staff were rude and didn't care about customer satisfaction."
"Will not come here again. Over 50 minutes wait for food, wasn't told before ordering there were long waits."
"Bar staff are rude, waited 30 minutes for drinks which I ordered which I had to go get my self from the bar."
"Food is ok service is ok the waitresses were ok apart from the fat one behind the bar ..is most unfriendly person you can ever meet."
"He is always very unwelcoming and abrupt and even aggressive with his actions like slamming down clipboards."
"The only letdown was the attitude of a different member of staff, think she was the bar supervisor was very dismissive when paying the bill."