Dick Turpin Wickford Reviews Summary

Food Quality

Pros:

• "The food was amazing, 1 of the best places I can think of, you have blown toby carvery out of the water."
• "Absolutely beautiful food! (Highly recommended the ultimate hunters chicken)"
• "The food we had today was so so good. Tasty and cooked to perfection."
• "Carvery is extremely good value and very popular."
• "The roast was tip top, everything cooked to perfection."
• "Food was lovely, I had the carvery, turkey and gammon and it was beautifully cooked."
• "The food was perfect."

Cons:

• "pie was well over cooked and dry, carvery was quantity over quality."
• "Food was simply horrible. My pineapple slice was burnt, the chicken breast was probably just off, the steak was rotten."
• "The burger was dry, not that warm, tasteless and felt like it had been under a hot lamp for a good time."
• "All the food was served warm rather than hot."
• "food overcooked."
• "The macaroni cheese was pale and anaemic, lacking in taste, and was barely cooked."
• "Carvery was un eatable turkey had blood vessels running through it."

Staff and Service

Pros:

• "Staff welcoming and helpful."
• "Busy as it was the manager Deanna and her team where kind and polite was a great night will be going back 100% top job 👏🏻👍🏻"
• "the service was excellent."
• "The management James was amazing too."
• "staff were very tentive especially Gemma."
• "The staff are very friendly and very efficient."
• "Staff was very friendly and helpful can't fault it."

Cons:

• "looked understaffed."
• "Service/management issues let this place down massively, resulting in a party of disgruntled customers."
• "staff moaning about their working conditions."
• "They were short staffed on our visit so had to wait a long time for our meal."
• "Chef cutting meat very rude & no respect for customers."
• "Manager too busy socialising to notice 4 separate complaints in one night."
• "Will never go back, staff where rude, long wait to get drinks and order food."

Ambience and Atmosphere

Pros:

• "The place looks wonderful after its makeover."
• "Lovely on a Monday bit more quiet so nice atmosphere."
• "Brilliant to have this place open again, it offers something very different to the other pubs in the area, a welcome addition."
• "good atmosphere."
• "Outside of the place is stunning - not hard to miss when driving past, with a nice cosy feel when you get inside."
• "nice ambalance."
• "Nice pub atmosphere."

Cons:

• "Ambience poor very noisy, although not lots of people, with lots of swearing to be heard and children running around unattended."
• "Other customers were free to treat the place like it was their living room."
• "The place is generally a bit grubby and run down."
• "Too many tables not good access thro to toilets nearly got someone's hot dinner down me trying get thro crowd of people!"
• "Kids play area grubby small and dirty also dangerous with ripped netting broken and loose boards."
• "Full of pikes from the caravan site next door."
• "verbal abuse by drunken people!"

Value and Pricing

Pros:

• "Had a very good meal for a very reasonable price."
• "It has the best menus, the best helpful staff, best prices, most parking, lots of table space."
• "All great value for money & friendly staff!"
• "Value for money is so good."
• "Food good and great value when it finally arrives."
• "Great place for the young members of our family as have indoor and outdoor play areas."
• "plenty of parking good food and selection of beers."

Cons:

• "Found a 3/4 glass of coke at £3.50 a bit pricey."
• "Drinks expensive, under staffed, waited long time for dessert."
• "Also £10.70 for three cokes is disgusting."
• "The chips are not chips, they’re fries, the same as McDonald’s and just as bad."
• "The yorkshire pudding was hard and roast potatoes were frozen."
• "Roast beef dinner, very disappointed, frozen roasties, frozen veg, and frozen Yorkshire."
• "It all looked dry, mash and cauliflower looked like it had a skin over it."