Carnero Lounge Reviews Summary

Category: Restaurant Derby

Address: 10 St Peters St, Derby, DE1 1SH, United Kingdom

Phone: +441332349662

Rating: 4.4
based on 177 reviews.

Service and Staff

Pros:

  • "Really excellent service and friendly, welcoming staff - nothing was too much trouble."
  • "Friendly service from the staff, great environment with the pictures on the walls."
  • "Staff were very nice and it was very clean."
  • "Fantastic visit, staff very friendly. Service and food amazing."
  • "The staff were super helpful as I scoped the place out and very friendly."
  • "Staff are friendly and the service is brilliant."
  • "Friendly helpful staff. Good selection to choose from."
  • "Staff check if you have any allergies when ordering and the menu has a wide range of options for all tastes."

Cons:

  • "The cutlery was absolutely disgusting and I was almost vomiting."
  • "Staff attitude was appalling, my pot of tea was practically thrown at me."
  • "Staff were friendly on arrival however you have to wait to be seated to then be told you can sit where you like."
  • "Very disappointed with our meals this lunchtime... No apologies from staff."
  • "Unfortunately, only 2 stars. Mainly, because staff is very unprofessional."
  • "Been here a few times since all the staff left, not the same as it used to be."
  • "Waitress's inappropriately dressed. Would not frequent again."
  • "Even though I'm 30i understand that challenge 25.. and showed my passport yes it's not current but tis legal as it has picture and d. O. B.. bar tender was being over zealous and refused me."

Food Quality and Variety

Pros:

  • "Food was lovely - the Miami Brunch always makes me happy."
  • "I had the most delicious honeycomb cake which was moist and tasty."
  • "We ordered the Halloumi Burger and the Korean Chicken Burger both were super nice and tasty."
  • "They offer full gluten free and vegan menus with plenty of options for multiple courses."
  • "Good food and friendly staff. A spacious venue."
  • "Absolutely amazing the best burger I have ever had."
  • "Great food, however I found service to be slow, despite a relatively small crowd."
  • "The food is so worth the money and very filling. The staff are very friendly and accommodating."

Cons:

  • "Very disappointed with the BURNT vegan Sausage butty I had."
  • "My chicken was literally BLACK. Surprised they could even serve me that and think it was acceptable."
  • "Poached eggs in both were hard boiled. Portion sizes were small for the price."
  • "Needed a good breakfast on the bank holiday and this place didn't disappoint."
  • "I've not got to my food yet, but I've already experienced enough to write a review....not a good sign!"
  • "The vegan menu had plenty of dishes to choose from and they sounded very tasty, unfortunately not all of them available."
  • "Most the teams are untrained. Service is slow. And now they took the decent vegan options off the menu."
  • "Food was expensive and very poor quality. The Sunday special leek and cheese pie was burnt and the pastry inedible."

Ambiance and Decor

Pros:

  • "Good atmosphere with a mix of people in there. Felt very comfortable to linger and enjoy the relaxed vibe."
  • "Great environment with the pictures on the walls and it didn't disappoint with its quirkiness."
  • "You can argue that it's a bit dark inside, but I would call it atmospheric ☺️."
  • "The decor naturally calms you and encourages you to spend a while there."
  • "Very large modern restaurant with a quirky colourful decor."
  • "Located in Derby City Centre it is easy find but doesn't have any parking."
  • "In the morning, the place is a quite and peaceful environment to enjoy a nice drink or breakfast."
  • "The atmosphere in the restaurant was cosy and welcoming and the music complement the environment."

Cons:

  • "It's quite dark and dimly lit inside, especially towards the back of the place, it kinda feels like you're sat in a basement."
  • "The place itself is nicely decorated although it is pretty dark."
  • "The one thing I would change is that the building and restaurant is very dark with minimal natural light, and it often looms a bit dark and gloomy."
  • "A welcoming atmosphere. However the staff need to up there woŕk rate as tables needed cleaning while people were sitting waiting to eat."
  • "Lovely place, friendly staff and nice food BUT tables are filthy. I always end up unfolding a menu to put in front of me so I don't stick to it."
  • "The inside is decorated with 'made up junk' representing some era of history I'm yet to fathom out."
  • "The only small thing was my 95 years old grandma found it a little dark inside, it was 10 am when we visited."
  • "Disappointing, although perhaps not aimed at my age group. The inside is decorated with 'made up junk' representing some era of history I'm yet to fathom out."

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