Burger King Reviews Summary

Staff Service

Pros:

• "Servers polite."
• "The staff were all friendly, but the line was long with only one person serving."
• "Always have the nicest people working and the best cheese bites anywhere."
• "The young fella who served me was great."
• "Female staff serving was excellent."
• "The staff were all very polite and the food was made fresh and of a very good temperature when received."
• "The young girl that served us was really friendly and very apologetic about the parking situation."

Cons:

• "Rude staff that ignore you at the drive through and demand you order at the speaker and then ignore you when you drive back around to it."
• "The services was diabolical, drink machine only had Fanta and the bottled drinks was only coke zero or dirt coke."
• "Visited twice and failed to get served both times. Very poor (non existant) service."
• "Arrived at the drive thru prior to 9pm, staff could see me and ignored me."
• "Shocking service."
• "Very poor service. Staff acting like there on a night out, shouting and giving attitude to each other because they had been asked to cover someone's dinner break."
• "Bad service everytime I come I have to wait like 20 minutes just to get my food."

Food Quality

Pros:

• "Food always good, burgers taste of meat!"
• "The chicken nuggets were spectacular for the price and being a fast food restaurant."
• "Gotta Love the Whoppers🍔, the patty is so juicy & tender."
• "Food was hot and tasty. The burgers were well assembled and presented."
• "Food is always of good quality (for a fast food establishment!)"
• "The food was good, chips were nice and salty, burger wasn't dry like some burger kings."
• "I was absolutely craving some food and we saw burgerking and I ordered the bacon double cheese XL cracking burger it was cooked to perfection it was so juicy and full of flavour."

Cons:

• "Was shocked by how small the xl burgers are for the high price charged."
• "Ordered two vegetarian meals only to find the plant based whopper tasted like cardboard, drinks were flat."
• "Went to the drive through today, the food was disgusting, the lettuce was rotten, the onion rings were cold, the burger bun was wet and soggy."
• "Food was disgusting. It was dirty inside even though it was empty."
• "Absolutely terrible food served cold asked for them to give us some hot food and all we got was a whole load of gob off the girl serving the food."
• "The kids burgers were burnt to the point of being black and inedible."
• "The burgers themselves could have re-soled a shoe .... dry and burned."

Cleanliness

Pros:

• "Place was clean probably due to not having alot of customers."
• "Nice and clean place for all family to enjoy."
• "As far as burger King's go it was new, colourful, clean and calm."
• "Restaurant is always clean."
• "Quite quiet during off peak times but the restaurant was very clean and the toilets were the best Burger King toilets I have ever seen."

Cons:

• "Dirty inside and very slow service, only went because the kids were starving!"
• "The toilets were disgusting. Didn't look like they had been cleaned in days and the floor was so slippy."
• "What a disgrace. The food was as expected but the place is so dirty."
• "They don’t clean their tables often, I saw a rat running around and the toilet are always nasty 🤢."
• "Utter rubbish. There was no one in the place yet it was dirty, tables weren't cleaned etc."
• "This place is a embarrassment to burger King 🤴 this establishment has filthy tables covered in other customers food the flooring has fries and anything else you can think of on it."
• "Every single table was covered in rubbish and spills."

Value

Pros:

• "Well priced and seemingly better quality and definitely cheaper than the burger vans outside the ground."
• "This particular restraint is much preferred as they accept the app codes which makes it so much more affordable than usual."
• "Easily accessible from the a38 north and south bound and convenient if shopping at the wyvern retail park."
• "Great location, love the food, quick service."

Cons:

• "Was shocked by how small the xl burgers are for the high price charged."
• "Love burger King but its so expensive."
• "Dissapointed about the size of 'large'... More like a small or medium (drink and chips)."
• "Sadly, Burger King prices have been rising over years whilst the service and food quality have got steadily worse."