Hickory Dickory's Reviews Summary

Facilities & Cleanliness

Pros:

• "The café had a good selection."
• "Play area was nice and clean."
• "It’s huge and the kids are thoroughly entertained."
• "Tea and coffee along with hot food and snacks are available for your requirement."
• "Attended a birthday party here. Clean and spacious, lots of space for parents as well as the kids."
• "The under five area is one of the best I've seen, size and safety wise, the larger play area is massive, safe and full of different activities."
• "It seems well looked after and I've actually seen then clean the chairs after people leave which is a huge relief."

Cons:

• "The toilets were disgusting... dirty tissue and empty toilet rolls everywhere."
• "Just picture loads of stains on carpet and rips and tears in most of the soft play areas."
• "The place smelt in general, then there was the smell of cigarettes coming in to the play area from outside."
• "The play area outdated and started to develop an odor and could use proper DEEP cleaning or refurbishment."
• "Toilet facilities are grim though and the whole place looks like it could do with a good clean."
• "Everything is perpetually dirty, tables, floors and toilets all need more regular cleaning."
• "Dirty horrible place filthy and the staff are rude baby changing area is filthy dirty and smells really bad of urine."

Staff & Service

Pros:

• "The staff were so helpful and friendly."
• "The staff are friendly and check you in and out via maglocked doors."
• "The cafe was really busy, but the staff were very friendly and courteous."
• "The staff were amazing and had obviously worked really hard making it look amazing."
• "Brilliant staff and always happy to help."
• "Staff are super friendly and helpful."
• "The staff are warm and friendly and work very hard to provide a great service."

Cons:

• "the woman was rude arrogant lost £22 worth of cardigan and pair of sock very disappointed never go their again."
• "Such a horrible lady on reception disgraceful manager."
• "The staff were very rude and overcharged us."
• "The worker there were rude to him and the other parent shouted at his face too."
• "Staff, ugh! I gave up on them being more than somewhat decent on a good day, a long time ago - not the best at all, miserable and grumpy faced, sometimes unbelievably rude."
• "The staff here are very very rude which is unacceptable as they are working with kids."
• "The staff here are gormless and look like they've forgotten what a smile is."

Value & Pricing

Pros:

• "Well worth the money spent on food and drink."
• "Food..good and plenty for the money."
• "Keeps children very busy, and food is worth the money."
• "Good range of meals, snacks & drinks too!"
• "I ordered food and found it to be reasonably priced along with the drinks."
• "Entrance was only £3 per adult on a weekend too, so quite cheap."
• "Hot dogs are huge. Soup is large bowl. Fish and chips is large."

Cons:

• "I wouldn't have minded if it didn't cost £4.20 for my baby."
• "Warning! Car Park Fines!!!"
• "Shame they don’t mention that you will be slapped with a £100 fine if you stay one minute more than 2 or 3 hours."
• "They charge full price (£7.49) for a baby over 6 months which is ridiculous because they just sit there with a little ball in their hand!"
• "Considering the demographic of the area I would have thought there would be more Halal and veggie options on the menu."
• "Food and drink are overly priced... I know the sugar tax has come into force but no one else charges that much for a can of coke!"
• "Food prices are ridiculous extortionate given the portion u are served and the cheap quality of food u and ur children are receiving."

Parking & Accessibility

Pros:

• "The staff are friendly and check you in and out via maglocked doors."
• "When you book and ask about parking (yes, plenty of free parking)."
• "Place is big, has free parking facility, although small."
• "Parking good!"

Cons:

• "Warning! Car Park Fines!!!"
• "Says 4 hours free parking. I parked my car at 5pm and they locked me in by 7pm."
• "Shame they don’t mention that you will be slapped with a £100 fine if you stay one minute more than 2 or 3 hours."
• "Tight parking entrance means incoming cars block you from leaving."
• "Parking situation is diabolical staff telling people to park in disability spaces without disability badge."
• "Parking is ridiculous and UNSAFE."
• "The parking is something else. It's atrocious."