Queen & Castle Kenilworth Reviews Summary

Food Quality

Pros:

• "The Sunday lunch was amazing."
• "Food was great aside from the clearly prepackaged brake brothers style lotus biscoff bomb dessert."
• "Food was great. We opted for the chateaubriand steak for 2 to share with peppercorn and beef dripping sauce, a side portion of greens and prawns with chilli and garlic."
• "The rack of lamb (four chops) was very tasty… would have liked the rack to have been bigger."
• "Other meals we ordered were the fish and chips which was very tasty and the kids meals were great sizes and delicious."
• "The food was delicious and the staff were friendly and helpful."
• "All the food was presented beautifully and tasted delicious."

Cons:

• "The salt and pepper squid was bland and no pepper."
• "Kids waited hr and half in the heat for food and unable to go out and play because of the wasp nest, adults food was inedible."
• "However, the meats with the roasts were poor quality (gristly beef, hard pork), and vegetables, including roast potatoes, were undercooked and hard."
• "15.50 for a tasteless burger with no care given to its creation."
• "The Pork belly must have had a past life as the sole of a shoe. It was dry and tough."
• "The fish tasted like what I’d expect in a low standard pub, or a nursing home."
• "The main was tasteless and the sauce needed seasoning."

Service

Pros:

• "This pub/restaurant was the very best in service and food."
• "Impeccable service and tantalizing food, I will definitely be back for more!"
• "Staff were friendly, efficient and attentive."
• "Allister and the team provided great service."
• "We were very well looked after by Izzy and her team."
• "Staff delightful. Ordered wine and arrived before the staff member had left the table."
• "Lovely pub and atmosphere, staff friendly and attentive."

Cons:

• "Nothing was Great!! My Wife & I came for my wife’s 60th Birthday, we were seated in some tiny space up against a dirty wall with food debris that looked like it had not been wiped for some time."
• "Appalling service, had to ask 3 times for the wine we ordered with our meal."
• "The manager then informed us our order hasn't even been put through by the waiter and wasn't recorded on our table."
• "Service was slow and mediocre."
• "Staff not attentive and very slow to clean away plates."
• "Service was slow, poor and food was cold as our cutlery and sauces arrived 10 mins after the food."
• "Staff never came to ask if we need anything, when food arrived we haven’t been approached until we left."

Value

Pros:

• "Good choice, good portion sizes, very pleasant surroundings and inexpensive."
• "Drinks were good and well priced."
• "The prices where reasonable."
• "MASSIVE portions of tasty tasty very reasonably priced food."
• "Nothing to improve on and really thought it was value for money."
• "Food was lovely and fresh."
• "Very good quality food and nice friendly staff."