Address: City Arcade, 2 Union St, Birmingham B2 4TX, United Kingdom
Rating: 4.6
based on 154 reviews.
Staff and Service
Pros:
"Good helpful staff."
"Friendly staff."
"Staff are nice and friendly."
"Staff are very helpful and give great recommendations."
"Staff were super friendly and helpful."
"Great talented friendly team."
"Really friendly, knowledgable staff."
Cons:
"We waited 10 minutes for someone to serve us but none came."
"So 20 minutes of patiently waiting we gave up and left very disappointed."
"Visited during a busy Saturday and more staff were needed on duty as service was slow."
"Waited another 10 minutes and still no one came near."
"Will never go back this joke of a establishment again they need to go back to school and learn some manners, and get educated fact."
Atmosphere and Decor
Pros:
"Small Modern Bar/Pub with a unique twist."
"Very relaxed and informal."
"Nicely decorated space and well located for New Street and Moor Street stations."
"Warm welcoming atmosphere."
"Cosy and quiet atmosphere."
"A really good atmosphere."
"Has the vibe of a good European bar at the moment."
Cons:
"Worst bit is the downstairs that smelt like pee, which is a shame otherwise I might have given it 5 stars."
"It's a bit grim and damp downstairs."
"The only downside was that it looked like it needed a bit of a clean."
"The place itself is nothing to write home about."
"The rest of the decor is very plain."
"There are more pinball machines in underground but it's damp and cold."
"Bottom floor needs freshening up damp mouldy smell down there which wasn't nice."
Drinks and Food
Pros:
"Beer choice is near unrivalled."
"Fantastic beer and hot chocolate."
"You got to love the beer here, very nice stuff although on the strong side."
"Great selection of non commercial draft beers."
"Great coffee, cake and beer."
"Fine craft beers, exquisite coffees."
"Excellent flat white and DARK hot chocolate with soymilk."
Cons:
"Prices are quite high yet craft beer will come at a cost, especially when it's something you'll probably never see again anytime soon in the UK."
"You might need to take out a mortgage to cover the price of the beer."
"Drinks are pricey, unisex toilets are usually covered in urine / black mould and some of the staff can be abrupt..."
"The only downside is that there's no food to speak of."
"Prices feel a little high."
"The beer is very expensive."
"Shame the drinks are expensive and limited but if you like craft beer its perfect for you."
Pinball Machines and Entertainment
Pros:
"Also some very very good pinball machines in excess of 10."
"Great selection of new pinball tables."
"Yay pinball machines, loads and loads of them."
"Wonderful selection of pins, all kept in great condition, including some of the very latest and some classics."
"About 20 pinball machines in very good working condition."
"A large number of modern Pinball Machines."
"All Pinball machines are maintained and working great with some of the latest games and classic ones."
Cons:
"Place seems to be having an identity crisis, not sure if it's an arcade (with outdated machines) or a bar."
"The number of games seems to dwindle each time I go."
"However, there is limited food selection."
"Great pinball games but very poor playing environment....and luke warm coffee!"
"They seem to have got rid of a lot of the retro pinball machines downstairs (there were no machines downstairs), but have a good mix of old and new upstairs."
"Tilt is quite an expensive venue, and probably outprices itself for a 'more than a couple' venue."
"The atmosphere was a little dry and had too much of a hipster feel to it."