"Animals seem to be well looked after and their habitat appears to be very well designed and thought through."
"The animals all have massive enclosures."
"The animals all look very well kept and healthy with large enclosures."
"The animals' enclosures were clean and refreshingly large for a zoo."
Cons:
"Some of the animal enclosures we visited there were no animals to be seen, which is a shame."
"Some really beautiful animals and some I had never seen before. Creation is amazing. One of the main criticisms is the signage is not that good, could be better as the map is not that easy to follow."
"The vast majority of the animals from lions, monkeys, and leopards, were all still tucked up in bed."
"Some of the animals appear to have been relocated to others parts of the zoo, but others appeared to have gone."
Food and Drink Options
Pros:
"There are plenty of places to sit and get a snack or meal on the way round."
"There are plenty of rest areas for a coffee or lunch, or to enjoy your own picnic."
"The food outlets were plenty and first class."
"Food prices were the only let down and the reason for one star off. We get they need to make money but the prices for food and drink were well over the top."
Cons:
"All hot food would sold out at most kiosks by half 1 (also food bought in the zoo is very pricy)."
"Food prices were a lot and I wouldn't pay £13.50 for loaded fries."
"Food is a little over priced if I’m honest but there is a good hall there is a pizza stand, burger stand and fish and chips plenty on offer."
"Unfortunately, the weather was very poor and rainy so most animals were hiding which made the visit pointless."
Staff and Volunteer Interaction
Pros:
"Staff are extra friendly and helpful any questions you may have they are happy to assist with."
"The staff and volunteers are always helpful and knowledgeable, and each area has well thought out information and interactivity for all age groups."
"Staff are so friendly and helpful along with the volunteers."
"The staff are so friendly and explained lots of things about the animals to my son!"
Cons:
"Unfortunately, we didn't see a number of the main animals (tigers, bears to name a couple), but we appreciate that's just how it goes sometimes."
"The staff appeared to move in reverse. We queued 40 minutes to get a drink."
"The worker wasn't very helpful and just said there are loads of other places to eat, but we ended up walking back to the entrance to find the main entrance."
"The ambiance is nice, staff polite and friendly, our server Ben was excellent."