The Mockingbird Cinema Reviews Summary

Category: Movie theater Birmingham

Address: Mockingbird House, The Custard Factory, Gibb St, Deritend, Birmingham B9 4AA, United Kingdom

Phone: +441218200439

Rating: 4.6
based on 133 reviews.

Food and Drinks

Pros:

  • "Really accommodating for a bespoke birthday - excellent pizzas, drinks and cinema is perfect."
  • "Several vegan and other special dietary food options. Very good quality food and good selection of drinks including craft and various foreign beers."
  • "Restaurant has a small menu focusing on chicken and burgers. Food is delicious and well presented at a reasonable price."
  • "Great food (American South style chicken, gumbo and other dishes) and nice venue."
  • "Food was lovely, good drinks selection and decent prices."
  • "WOW £5 for a cinema ticket £9 for a delicious home made beef burger with blue cheese and pickles, chips coleslaw and a drink !!"
  • "Good food and a great place to go for a film and a meal."

Cons:

  • "Can’t offer food because we are changing the oil??????"
  • "Snacks could be better though."
  • "Bar staff were really bad though serve food without cutlery or napkins dont clean tables."
  • "Also concessions as always are pricey."
  • "Literally the worst customer service I've ever experienced. Booked a table for before the movie, which wasn't ready when I arrived. Ordered food, which was supposed to come in 45 min (?!?!) but never did."

Cinema Experience

Pros:

  • "Cinema has latest releases plus classics. Small and clean."
  • "You can take drinks and snacks into the auditorium."
  • "Its a fabulous cinema facility, small and intimate."
  • "The screen is big enough, audio system has enough punch while sound proof is good, seats are comfortable."
  • "Great independent cinema. Friendly and comfy. Amazing value!"
  • "Cute little cinema with comfy seating, and a range of fancy drinks available at the bar."
  • "Visited for a Lord of the Rings movie marathon. Place was great. Seats were comfy and it sounded and also looked great as well."

Cons:

  • "When I went, there was a 30th party on in the bar which meant you could hear music and shouting from outside quite clearly during quiet scenes of the film."
  • "Nice little place, but cinema seats aren't the most comfortable and everytime the door opened we heard loud music and a party over shadowing the movie."
  • "Audio was mediocre, sofas were very uncomfortable and the floor was sticky."
  • "The sound for the movie was coming directly from the direction of the projected movie...if anyone was eating crisps, you couldn't make out what the movie dialog was."
  • "However the cinema itself is not the best quality in both picture and comfort."
  • "Awful Cinema, no leg room, seating very flat so heads get in the way, people going to the toilet block the projector."
  • "As for the cinema experience found the screening room to be cold and chairs to be uncomfortable."

Staff and Service

Pros:

  • "tucked away in the custard factory - lovely friendly staff, great range of drinks at bar and popcorn was actually a large portion!"
  • "The team were extremely helpful and accommodated all of my planning need and offered advice where needed."
  • "Staff were helpful and pleasent with a very relaxed atmosphere."
  • "The staff here were very pleasant and polite throughout our stay."
  • "Staff friendly and approachable."
  • "Staff are lovely, friendly and welcoming."
  • "Really enjoyed the food staff really welcoming and friendly."

Cons:

  • "Found the service to be a sham, Mainly from the guy with the dark hair literally looks like he doesn’t want to be there was quite rude and unprofessional."
  • "Bar staff were really bad though serve food without cutlery or napkins dont clean tables."
  • "Literally the worst customer service I've ever experienced. Booked a table for before the movie, which wasn't ready when I arrived. Ordered food, which was supposed to come in 45 min (?!?!) but never did."

Accessibility and Facilities

Pros:

  • "We went to the cafe with our dogs at the weekend and it's totally wheelchair accessible with a good accessible toilet too."
  • "In my opinion the location is disabled / wheelchair accessible though I would provide notice to the venue in order to remove a single chair to accommodate a wheelchair adequately."
  • "Decent and accessible considering the city centre location."
  • "The Inside is always warm and welcoming."
  • "Mockingbird is located in a trendy vibrant area of Digbeth with lots of bars and eateries."
  • "It’s a little gem. Fun atmosphere, great facilities."
  • "The Mockingbird Cinema is an absolute cultural treasure for Birmingham!"

Cons:

  • "Owing to heavy road works around the area plan your journey if travelling by car in advance as parking can be a bit tricky to find."
  • "Parking is rather tricky to find but paid parking is available close by if you search before you arrive."
  • "One thing to note for those who are rather short, the seat levels are not high enough to have your vision saved."
  • "It's a lovely little niche venue however be aware if you're tall to get an aisle seat."
  • "The seats are not actually cinema seats, it's as if you're sitting on someone's couch, who grabbed it for free off gumtree or something."
  • "Only tip, take your own resealable cup with a lid as bar drinks served in plastic cups with no lids and seating has no cup holders."
  • "It hasn't the biggest screen, the loudest speakers or the latest 8K 4d cinema system."

Events and Atmosphere

Pros:

  • "They hold some great events, such as the recent Slumberthon and the random free film nights!"
  • "Fantastic environment. Reminiscent of movie theatre experiences as a child in the 70s."
  • "Always enjoy a visit to the Mockingbird from usual screenings to Mystery Horror film which are a wonderful idea."
  • "The atmosphere is ace, their special events are next level."
  • "Great cinema. Best thing about it is that they actually embody independent- they put on a good amount of repertory screenings and show smaller releases that you can't see anywhere else in Birmingham."
  • "They put on a lot of cool film evenings that are not to be missed."
  • "We attended the big buffy meet-up - the attention to detail was insane from high school maps, band posters and special messages from the cast."

Cons:

  • "When I went, there was a 30th party on in the bar which meant you could hear music and shouting from outside quite clearly during quiet scenes of the film."
  • "Audience can at times be inappropriate due to bar licence but staff keep a keen eye on it."
  • "Went last weekend for the free Blues Brothers screening and it was the worst experience I ever had in a cinema... There was a strong foul odor in the room."
  • "Concept is good, shame about the other people that think it's OK to come in 20 minutes late, sit for 5 minutes before deciding they need the toilet."
  • "Its an old style cinema with mono sound quality."
  • "I suffer with chronic leg pain and the seating just doesn’t accommodate me."
  • "As for the cinema experience found the screening room to be cold and chairs to be uncomfortable."

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