Address: Mockingbird House, The Custard Factory, Gibb St, Deritend, Birmingham B9 4AA, United Kingdom
Phone: +441218200439
Rating: 4.6
based on 133 reviews.
Food and Drinks
Pros:
"Really accommodating for a bespoke birthday - excellent pizzas, drinks and cinema is perfect."
"Several vegan and other special dietary food options. Very good quality food and good selection of drinks including craft and various foreign beers."
"Restaurant has a small menu focusing on chicken and burgers. Food is delicious and well presented at a reasonable price."
"Great food (American South style chicken, gumbo and other dishes) and nice venue."
"Food was lovely, good drinks selection and decent prices."
"WOW £5 for a cinema ticket £9 for a delicious home made beef burger with blue cheese and pickles, chips coleslaw and a drink !!"
"Good food and a great place to go for a film and a meal."
Cons:
"Can’t offer food because we are changing the oil??????"
"Snacks could be better though."
"Bar staff were really bad though serve food without cutlery or napkins dont clean tables."
"Also concessions as always are pricey."
"Literally the worst customer service I've ever experienced. Booked a table for before the movie, which wasn't ready when I arrived. Ordered food, which was supposed to come in 45 min (?!?!) but never did."
Cinema Experience
Pros:
"Cinema has latest releases plus classics. Small and clean."
"You can take drinks and snacks into the auditorium."
"Its a fabulous cinema facility, small and intimate."
"The screen is big enough, audio system has enough punch while sound proof is good, seats are comfortable."
"Great independent cinema. Friendly and comfy. Amazing value!"
"Cute little cinema with comfy seating, and a range of fancy drinks available at the bar."
"Visited for a Lord of the Rings movie marathon. Place was great. Seats were comfy and it sounded and also looked great as well."
Cons:
"When I went, there was a 30th party on in the bar which meant you could hear music and shouting from outside quite clearly during quiet scenes of the film."
"Nice little place, but cinema seats aren't the most comfortable and everytime the door opened we heard loud music and a party over shadowing the movie."
"Audio was mediocre, sofas were very uncomfortable and the floor was sticky."
"The sound for the movie was coming directly from the direction of the projected movie...if anyone was eating crisps, you couldn't make out what the movie dialog was."
"However the cinema itself is not the best quality in both picture and comfort."
"Awful Cinema, no leg room, seating very flat so heads get in the way, people going to the toilet block the projector."
"As for the cinema experience found the screening room to be cold and chairs to be uncomfortable."
Staff and Service
Pros:
"tucked away in the custard factory - lovely friendly staff, great range of drinks at bar and popcorn was actually a large portion!"
"The team were extremely helpful and accommodated all of my planning need and offered advice where needed."
"Staff were helpful and pleasent with a very relaxed atmosphere."
"The staff here were very pleasant and polite throughout our stay."
"Staff friendly and approachable."
"Staff are lovely, friendly and welcoming."
"Really enjoyed the food staff really welcoming and friendly."
Cons:
"Found the service to be a sham, Mainly from the guy with the dark hair literally looks like he doesn’t want to be there was quite rude and unprofessional."
"Bar staff were really bad though serve food without cutlery or napkins dont clean tables."
"Literally the worst customer service I've ever experienced. Booked a table for before the movie, which wasn't ready when I arrived. Ordered food, which was supposed to come in 45 min (?!?!) but never did."
Accessibility and Facilities
Pros:
"We went to the cafe with our dogs at the weekend and it's totally wheelchair accessible with a good accessible toilet too."
"In my opinion the location is disabled / wheelchair accessible though I would provide notice to the venue in order to remove a single chair to accommodate a wheelchair adequately."
"Decent and accessible considering the city centre location."
"The Inside is always warm and welcoming."
"Mockingbird is located in a trendy vibrant area of Digbeth with lots of bars and eateries."
"It’s a little gem. Fun atmosphere, great facilities."
"The Mockingbird Cinema is an absolute cultural treasure for Birmingham!"
Cons:
"Owing to heavy road works around the area plan your journey if travelling by car in advance as parking can be a bit tricky to find."
"Parking is rather tricky to find but paid parking is available close by if you search before you arrive."
"One thing to note for those who are rather short, the seat levels are not high enough to have your vision saved."
"It's a lovely little niche venue however be aware if you're tall to get an aisle seat."
"The seats are not actually cinema seats, it's as if you're sitting on someone's couch, who grabbed it for free off gumtree or something."
"Only tip, take your own resealable cup with a lid as bar drinks served in plastic cups with no lids and seating has no cup holders."
"It hasn't the biggest screen, the loudest speakers or the latest 8K 4d cinema system."
Events and Atmosphere
Pros:
"They hold some great events, such as the recent Slumberthon and the random free film nights!"
"Fantastic environment. Reminiscent of movie theatre experiences as a child in the 70s."
"Always enjoy a visit to the Mockingbird from usual screenings to Mystery Horror film which are a wonderful idea."
"The atmosphere is ace, their special events are next level."
"Great cinema. Best thing about it is that they actually embody independent- they put on a good amount of repertory screenings and show smaller releases that you can't see anywhere else in Birmingham."
"They put on a lot of cool film evenings that are not to be missed."
"We attended the big buffy meet-up - the attention to detail was insane from high school maps, band posters and special messages from the cast."
Cons:
"When I went, there was a 30th party on in the bar which meant you could hear music and shouting from outside quite clearly during quiet scenes of the film."
"Audience can at times be inappropriate due to bar licence but staff keep a keen eye on it."
"Went last weekend for the free Blues Brothers screening and it was the worst experience I ever had in a cinema... There was a strong foul odor in the room."
"Concept is good, shame about the other people that think it's OK to come in 20 minutes late, sit for 5 minutes before deciding they need the toilet."
"Its an old style cinema with mono sound quality."
"I suffer with chronic leg pain and the seating just doesn’t accommodate me."
"As for the cinema experience found the screening room to be cold and chairs to be uncomfortable."