Bonzai Sushi & Noodle Bar Reviews Summary

Category: Japanese restaurant Nottingham

Address: 11-13 Carlton St, Nottingham, NG1 1NL, United Kingdom

Phone: +441159520188

Rating: 4.3
based on 217 reviews.

Food Quality

Pros:

  • "Great food, had the chicken udon and ordered a sushi platter and chicken karaage as well."
  • "Always amazing food."
  • "Great quality experience, ate in, and were quickly served delicious food at a good price."
  • "Best sushi in Nottingham by far."
  • "Hands down best sushi restaurant in Nottingham, authentic vibes and a really cool little restaurant."
  • "The food was amazing and very fresh."
  • "Delicious food. The shushi is the best in town."

Cons:

  • "I paid approximately £13 for the Bento box and it lacked a lot of flavour."
  • "The starter items (croquettes, takoyaki, etc.) are all clearly store-bought frozen fare rapidly defrosted into a flavourless mush."
  • "Food is not 'authentic' as claimed."
  • "The food itself was overpriced and not worth it at all."
  • "From the decor to the menu selection, it's clear that this is more of a Chinese restaurant than an authentic Japanese experience."
  • "The foods are bland and took a long time to come."
  • "The food was average at best."

Service

Pros:

  • "Staff were lovely."
  • "Polite, efficient and rapid service."
  • "Service was great both times I visited and we were asked a few times if we were happy with the food."
  • "Service acts a little unprofessional, but they compensate with effort and kindness."
  • "Staff very attentive, kind and thoughtful."
  • "Service was not terrible but they did get the order wrong several times."
  • "Front of house and wait staff were friendly and efficient."

Cons:

  • "Poor service, that refuses to accomodate to different dietary requirements."
  • "There is no need for staff to be condescending and grumpy towards customers."
  • "Visited with my friend today, bad service, inconsiderate staff, and despite being informed of allergies, the food was still prepared with the 'to be avoided items'."
  • "The service was really bad."
  • "Service was a little slow, and they forgot one of our meals."
  • "Bad treatment from the staff, who are not friendly and not professional at all."
  • "The service and attitude of staff is just appalling."

Atmosphere & Cleanliness

Pros:

  • "Clean and very cosy environment."
  • "Toilets also clean."
  • "Friendly atmosphere and in the heart of Nottingham."
  • "Honestly this place was amazing, it's got quite a cozy atmosphere to it all together."
  • "It has a lovely atmosphere."
  • "The atmosphere is quite lively and decor tastefully themed."
  • "Beautiful restaurant, the interior is lovely, very well decorated and the music is played at a perfect volume."

Cons:

  • "Just some small details that lost this place a star; the toilets were messy."
  • "Only let down were the toilets, the cubicle door opens into the space where you need to stand so shimmying and sidling is required."
  • "Their screen divider was a let down."
  • "The place itself is outdated and way too small. I could barely get through the tables to have a sit."
  • "Place is very small with tables literally right next to each other and barely enough space to sit between cramped people."
  • "The dining space was not very appealing."
  • "Hygiene in the toilets was pretty poor with no lockable cubicles."

Value

Pros:

  • "It’s expensive but totally worth it."
  • "Really excellent food with good value for money, portion sizes were ample."
  • "Prices are OK; it's not a cheap place to eat, but it's not overpriced either and the quality is good."
  • "There was a fantastic selection and the prices were very reasonable."
  • "Good food for a pretty good price."
  • "Good value and quality, especially the sashimi."
  • "The food was tasty, and the lunch menu is good value for money."

Cons:

  • "The cost of green tea ice cream desert is £3.80 and they give two TINY tea spoon scoops."
  • "The food itself was overpriced and not worth it at all."
  • "Quite expensive though, seeing as i’ve had cheaper sushi in central london."
  • "The place is a little expensive - around £10 for one roll."
  • "Prices are very high."
  • "Mediocre food at unjustifiably high prices."
  • "Prices are slightly higher than what I would normally pay."

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