YO! Nottingham Reviews Summary

Service

Pros:

• "Staff were super!! Jordan such a top guy! Loving the soup!"
• "The staff were really nice. There was a wrong order and the staff member sorted it out straight away!"
• "Staff are wonderful polite and friendly."
• "The staff, Pratik and Sheela were so friendly and helped us choose the dishes according to our taste palette."
• "The waiter was incredibly friendly and helpful."
• "All the staff were working hard with a smile under their masks."
• "The staff were all very considerate about the new rules regarding covid."

Cons:

• "We were regulars before the pandemic. Now the service is non existent & the price of the food is ridiculous."
• "The team seem low staffed and the attention is split for the take out orders at the detriment of the dine in customers."
• "Upon trying to contact the restaurant over phone, they have no line open to talk to them but you can leave a message."
• "Food was wiped onto the floor by waiters and chef."
• "Service was terrible. They put our food on the belt, my partners food was taken, mine was circling for a while until someone notices that we don't have our mains."
• "Trying to get their attention was extremely difficult, meaning service ended up being quite slow."
• "The woman serving me and my partner was plain rude and didn’t provide us good customer service."

Food Quality

Pros:

• "Very fun place to go for food and the standard is great - freshness of the sushi is checked regularly."
• "Fantastic service and fresh sushi’s. Great place to have Japanese food and fun to go with your friends."
• "The quality of the sushi was really good. It stayed together when 'chopsticked'."
• "Sushi itself was tasty and I would extremely recommend any of the sushi with salmon on the menu!"
• "So tasty, fresh, and delicious."
• "All the dishes were fresh and delicious."
• "The food was the best sushi ive ever had."

Cons:

• "Food is very expensive compared to other places I tried before and it's not extremely good."
• "Missed items and what was delivered was substandard."
• "Badly cut, badly rolled, inconsistent sushi."
• "The curry ramen was awful (it also took over 20 mins to arrived after all our other food had come)."
• "The cali rolls were incredibly poor, slathered in mayo and non-uniform and falling apart."
• "The squid is very very very poor, tiny amount of it and tasted like nothing!"
• "Everything tastes the same, super expensive for the quality of food."

Cleanliness

Pros:

• "Along with the restaurant being clean and sanitary, I really enjoyed eating here!"
• "The place was very quiet when we arrived but the store was clean and felt bright and happy."
• "On the return visit we found the whole place had been cleaned and looked decent."
• "Everything is nice and clean and the food is consistently lovely!"
• "Really amazing new Delivery System which is really good for social distancing."
• "The food was cleanly prepared and presented, with seating facing directly to the main preparation area."
• "Seating areas were spacious and comfortable."

Cons:

• "Glasses looked as though they had been washed with dirty water."
• "The restaurant was dirty the staff uniforms were absolutely disgusting."
• "The place is seriously understaffed and hasn't seen a deep clean in a very long time."
• "Kitchen a complete mess with food left out and no sign of a manager."
• "The place is filthy, the food was poor quality and the new ordering system is so sterile compared to the fun of the conveyer belt."
• "The belt was really dirty with sauce over it, the plates looked like they needed replacing as they were stained."
• "This time the floor was dangerously filthy and extremely slippery, covered in grease and god knows what."