Lister Fisheries & Pet Centre Reviews Summary

Animal and Pet Care

Pros:

• "This place is like a day out for kids, it's great to entertain kids for a few hours."
• "kids love feeding the fish and seeing all the animals you can buy absolutely everything you need for any pet you have got."
• "It's a great place, very extensive stocks of all kinds of small pets and fishes."
• "Pets look like they are care for."
• "Great local pet supplies and services, the staff are friendly and helpful, they have got a wide variety of products for your pet's along with live animals for you to purchase, products are at reasonable prices."
• "Lister fisheries was once a swimming baths. Its the old swimming pools the fish are in. They are very tame and can be hand fed."
• "Held some of the rabbits who were very friendly."

Cons:

• "The animals here are not looked after properly... I think they should stop selling and breeding animals as they can't keep them healthy."
• "Absolutely fukking scum when it comes to fish... ther reputation is awfull in Liverpool and the rates and reviews are all fake stay away ppl stay away thay need shutting down should of happend yrs ago."
• "It seriously needs a good clean in there it smells!"
• "Dead fish in their own tanks and selling ink injected fish."
• "Every time you buy their fish they are other dead before you get home in the bag or dead a few days later."
• "The fish aren't healthy from this shop, they sell 'fancy goldfish' that are basically disabled."
• "Fish stocks in the main ponds where terrible in comparison to what they once where."

Customer Service and Staff

Pros:

• "brilliant staff who are always on hand to give some expert advice."
• "Been coming here for years! Friendly knowledgeable staff always happy to help."
• "Staff here are full of knowledge which makes your shopping experience easy."
• "Staff are generally helpful."
• "Absolutly delighted with my whole experience at lister drive fisheries and pet centre."
• "Staff were really friendly got hsters out for my kids to stroke really good variety of products for all pets."
• "I find the staff extremely friendly and helpfully, they went out their way to help me."

Cons:

• "Prices for cages and equipment can be a bit overpriced and dusty."
• "called the pet shop but they don't care and give tons of excuses and pretend to not know what they're talking about."
• "If you're looking for anything in the way of customer services then avoid the male staff... very offensive and condescending."
• "The staff are young teens who know nothing about any of the animals."
• "Customer service is vital for any business and Lister Drive Fisheries lacks it tremendously."
• "Attitude off Manager was awful."
• "The staff seemed helpful...but no idea what they were doing - almost as though the sale was the most important thing."

Store Condition and Accessibility

Pros:

• "Some bargains though as sometimes they under price certain things, worth a look if you're nearby."
• "It has a great range of all you can need."
• "Fascinating pet store set in an old Victorian swimming baths."
• "The quality of the products is excellent, I have purchased fish tanks, hutches, kennels (and livestock) for my very spoiled pets and never had a problem."
• "Big selection of pets, even bigger selection of pets food and accessories."
• "Lovely building with a wide range of fish and pets to choose from."
• "Pet food is of decent price."

Cons:

• "This is THE most disgustingly filthy building I have ever walked into."
• "Wheelchair access isn't great though. Narrow aisles and difficult to turn into the entrance from the ramp as there's a big metal door in the way."
• "The first impression when walking through the door was it looked like a car boot sale."
• "The fish tanks are filthy, the whole place stinks of piss and you will feel dirty when you walk out."
• "Huge variety, but the stench of poo, mold and fungus is everywhere."
• "The shop stinks. There is clutter everywhere and no organisation."
• "The place could do with renovating and a bit more organisation."