Vita Student Lewisham Exchange - Student Accommodation London Reviews Summary

Staff and Service

Pros:

• "Kareem was super helpful on the check-out process, and all the staff was very friendly and kind throughout my stay."
• "One person who truly stood out during my stay was Varshini, a member of the Vita Student team. Her service was nothing short of commendable."
• "Varshini's exceptional service truly made a positive impact on my stay, and I couldn't have asked for a better staff member."
• "The person who gave me the welcomes was Kareema, she was so lovely and still be, she make sure that everything I need for my room is there."
• "The staff at Vita Student was always prompt in addressing any concerns or inquiries."
• "Both Jemal and Kareema go above and beyond to ensure that I have a comfortable and enjoyable stay."
• "I really appreciated the staff in Vita, especially Katie, who works so hard to take care of the students here."
• "Throughout my time in vita, I have always found Kareema to be so caring, supportive , friendly and helpful."

Cons:

• "The woman at reception could be replaced with a sign."
• "The most abhorrent thing that has happened, is that a staff member came into my room without permission."
• "Dealing with the staff was the worst part about my stay. They do NOT want to help at all."
• "The service attitude of the staff was poor. The maintenance personnel broke into the student's room after knocking once door."
• "I emailed multiple people in charge to inquire about the refund progress, but never received a response."
• "The parcel room is a whole other story. They kept changing opening hours."
• "I unfortunately suffer from asthma and I live on one of the top floors, the lifts are constantly breaking."
• "The reception staff would be too busy to actually leave reception and get you your parcel."

Accommodation and Amenities

Pros:

• "The rooms are spacious and clean."
• "The amenities provided were top-notch, and everything was well-maintained and in perfect working condition."
• "The facilities were top-notch, providing a comfortable and conducive environment for studying."
• "The building is right next to Lewisham station and DLR and also a lot of bus stops around the building."
• "Rooms are incredible and I have a beautiful view."
• "Vita fees included a weekday breakfast, a free access to a gym and a huge study room."
• "The stylish apartments, excellent amenities, and central locations made my stay comfortable and convenient."
• "Vita isn't just a normal student Accommodation, it also offers events which allows us students to meet fellow students."

Cons:

• "The heating is often broken, or just not broken but basically useless."
• "There are often lost deliveries and takeaways but they never care and the CCTV is like a set up."
• "The bathroom door would suddenly lock and lock people in for hours until the police came to sort it out."
• "Housekeeping staff would use the washing machine in the laundry room to wash the dirty rags."
• "There is no way of getting in touch with any upper management for a complaint."
• "The absolute worst student accommodations ever. Lifts, Heating issues, Warm water issues."
• "No soap in any toilets which is disgusting and when u ask the staff there respond is a student might have taken it."
• "PLEASE DO TELL ME WHAT THE HELL IS YOUR PRIORITY."