Miller & Carter Resorts World Reviews Summary

Category: Steak house Birmingham

Address: Pendigo Way, Marston Green, Birmingham B40 1PU, United Kingdom

Phone: +441212727147

Rating: 4.5
based on 439 reviews.

Food Quality

Pros:

  • "The portions and quality of the food was a high standard."
  • "Food really well presented and tasted really nice."
  • "Great food, great staff!"
  • "Absolutely gorgeous Steak, everything was cooked to perfection."
  • "The food is amazing so we'll done chef!"
  • "Everything was perfect, timing, service, and food."
  • "Food and drink were absolutely brilliant and the price was good as well."
  • "The food was fantastic, and our waiter was very polite, friendly & attentive."

Cons:

  • "Food was ok nothing special. Some courses were better than the others."
  • "3 if the 4 starters were cold and had to be sent back."
  • "The halloumi fries were cold and the steak sandwich the steak was not cooked properly."
  • "Our server was great. Everything else was very poor. We watched our order sit under lights while 5 servers watched it continue to cook."
  • "One person ordered the 7oz rump and a 9oz was sent."
  • "Despite the excellent service, I had some challenges with the preparation of the steak I ordered."
  • "The crown prince pumpkin salad was tasteless and just contained small amounts of lettuce, tomato, and carrot."
  • "Adults meals were lovely but the child's meals was a bit burnt and dry unfortunately."

Service

Pros:

  • "The staff were friendly and helpful explaining the menu and drinks."
  • "Bella was absolutely fantastic, a very polite individual who understands excellent service."
  • "Our host was friendly and attentive from the start."
  • "I come here every time I'm in town for work from the states. The staff providers great service."
  • "Booked for a family birthday, couldn't fault anything. Fantastic food, service all evening 10/10."
  • "Online Booking service very handy. Pleasant welcome on arrival. Promptly seated. Server was very polite and attentive."
  • "We were a family of 4 and had the Sunday Set Menu which was good value for money."
  • "Friendly male member of staff upon arrival and Holly our server was lovely."

Cons:

  • "We had to wait at least 15 min for someone to take a drink order... Then, another 15-20 minutes for drinks to arrive."
  • "Waitress was lovely but too rushed to give effective service."
  • "The only slight negative for us was they didn't have one of their Summer Drinks available."
  • "Our meals were served without asking if it was OK (another female server) which meant no gap between courses and a full table."
  • "Our server seemed a little lost, she brought my soup to the table, then started to walk away, I had to ask for a spoon."
  • "Although the kitchen staff forgot my friends lobster on the surf and turf and my steak was cooked well done instead of rare."
  • "Service was good, polite staff and very welcoming. Starter of pork bao bun wasn’t value for money."
  • "Had to wait a long time for a drink after being seated."

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