Kintan Japanese BBQ Oxford Circus Reviews Summary

Food Quality

Pros:

• "Great food for sure. Lovely barbecue options for people."
• "Food was pretty good! Beef was really tasty."
• "The food was served right on time with the drink."
• "Food was to die for. I even took some home."
• "Definitely one of my all-time favourite restaurants in London."
• "The food was SO GOOOD! We ordered the Kintan set for 4 and the variety in this set was great."
• "Great selection of barbecue. It's a good atmosphere and just fun barbecuing with friends and family."
• "The meat you order definitely matters, so I'd recommend buying the mid-tier or more expensive ones."

Cons:

• "Aside from the Basil Chicken everything else marinated was very sweet."
• "Most of the food was so delicious but one of the marinades wasn't nice at all very sweet."
• "The seaweed soup and seaweed salad are must-try dishes!"
• "The food was tasty so I won’t give up on this place just yet but it’s only a 3 star right now."
• "The thinner cuts of meat were a lot nicer than the thicker cuts which were actually more expensive."
• "I don't recommend the wagyu as the portions are small but they are tasty. In fact very tasty with no seasoning whatsoever."
• "Food was good but service was disappointing."
• "Food was great however service was horrible. We were given unwashed cutlery, broken bbq grill."

Atmosphere and Decor

Pros:

• "Atmosphere was nice, just the Latino music in the background didn’t match the food."
• "Lovely Japanese bbq restaurant during happy hour price all of Monday."
• "I like the atmosphere of this yakiniku place here."
• "The bustling environment inside is accompanied by good music and comfortable, spacious tables with built-in grills."
• "Just behind Oxford Circus this inconspicuous restaurant looks unassuming from street level but once you head downstairs you are transported to Asia."
• "The bbq booths were so cute and felt really private and cozy."
• "Decor - Decor was nice, very modern and sharp. I wouldn’t change anything about it."
• "Food is really good, nice environment. The only thing that can improve is the service."

Cons:

• "But felt quite oppressive inside. Felt like it was in a dungeon. Low levels of lighting."
• "The venue was a little cold due to the air conditioning and the fact it was underground."
• "The front looks tight and very small at first glance, that's only the bar for drinks though."
• "During my visit, nearby groupies was very loud, but seems they are from a country where speaking out loud is a must."
• "Place tend to get busy so would recommend making a reservation."
• "The entrance was a bit awkward where no was available on the front desk."
• "A Japanese BBQ that didn't disappoint... Very close to Oxford Street, offering private tables."
• "The place is slightly cold, which did make some of the food cold."

Service Quality

Pros:

• "Service was fast and friendly."
• "The staff was very kind to us especially the guy who seated us and assisted us on our order."
• "Excellent service as well. Definitely book ahead as it gets extremely busy."
• "Staff were all very friendly. We were visited by the General Manager Sushil to check if we were enjoying our dinner."
• "Customer service was good, everyone was super friendly."
• "Absolutely fantastic food I will give five stars to the food. It was very delicious."
• "The service here is unbearable. Especially the guy who greet at the front door!"
• "The staff are very polite, friendly, moves swiftly and excellent customer service!"

Cons:

• "Service could look more happy and more talkative."
• "However most of the staff didn't seem happy at all to be there."
• "The staff is very friendly. The entrance was a bit awkward."
• "The only improvement was that the steps off service could have been improved."
• "The service was also fantastic, shoutout to server Rickey 5/5."
• "Service was not great. I appreciate they are busy and it is just after Christmas but the staff were miserable and inattentive."
• "Looks Quiet from the outside but that's because all the seating is downstairs."
• "The automatic service charge will be applied on the bill at 12.5% and price wise, its Bbq set not for the savers and economists."