Hickory's Smokehouse Nuthall Reviews Summary

Category: Barbecue restaurant

Address: Mornington Cres, Nuthall, Nottingham NG16 1QE, United Kingdom

Phone: +441156663712

Rating: 4.5
based on 660 reviews.

Food Quality

Pros:

  • "The food was delicious, I couldn't get enough, a five-star rating from us!"
  • "For our mains we had barbecue ribs and Texas brisket. The brisket was extremely tender and the ribs were excellent."
  • "The food was incredible, the brisket was so tender and flavourful."
  • "Food was fabulous! We had three courses and each course was just as good as one another."
  • "Stopped for a meal after work, not knowing what to expect. The food arrived quickly and was delicious, authentic barbecue."
  • "Amazing selection of meat, cooked so everything tastes unique in its own way."
  • "Excellent food and decent portions of meats with a depth of BBQ smoke."
  • "The food was outstanding! The atmosphere, decor and theme of the place was fantastic."

Cons:

  • "Some dishes are a little bland or dry without the exquisite sauces."
  • "The hard rock cola was nice but very bitter."
  • "4.5 Stars. Food was lovely. I had the texas style brisket.. For £20 3 small chunks of meat were no good value at all... Shocking actually."
  • "Amazing food (meat could be served hotter but it does say it’s served warm on the menu)."
  • "The only let down was the toilet facilities, where the loo roll dispenser was faulty."
  • "It was horrible, the ribs were so dry, tasteless and had hardly any sauce."
  • "Only issue we had was they forgot 1 meal from our party of 9 and then we had to wait for there meal which came after we had all eaten."
  • "The frickles were amazing and the Grape Soda was great. Would come back again despite this."

Service

Pros:

  • "Our greetings from the staff on entry were very welcoming and our waitress was so lovely along with all the other staff."
  • "The staff is just the friendliest and very accommodating."
  • "Staff were very friendly and helpful. The bartender came out to talk to my husband about different bourbons and his recommendations."
  • "Service could be a bit more attentive but no biggie. Good range of beer and bourbon."
  • "Hospitality is on the high level. Inside is a little cinema room for kids WOW.. outdoor playground and lots of spaces for time out."
  • "We visited for our anniversary and had the mixed platter for 2. Staff were very friendly and helpful."
  • "The staff were amazing even under pressure of it being quite busy. Special thanks to the manager (Zoe, I think?) for getting my daughter a voucher to spend in the shops."
  • "Staff were friendly and welcoming. Didn't wait too long for our food."

Cons:

  • "Service was absolutely horrendous. She even took that long to come back after giving us the dessert menus that we were just going to ask for the bill and leave instead."
  • "Unfortunately, the staff forget one of our dishes so had to wait."
  • "We only planned to stop briefly on a Saturday lunchtime to charge at the EV charger in the car park, but ended getting food and sitting in with our dog. The staff were extremely friendly, attentive and helpful."
  • "The service was a little slow but it was packed and the staff kept us up to date."
  • "Service was fair all in all and staff were friendly enough. However, not one of them looked happy, at all. Waiters and waitresses standing waiting for the food to come out like grumpy naughty school children, chefs not looking too cheerful either."
  • "It is very busy and a lot of children were running around so not the place for a quiet meal."
  • "Service was slow, barely any smiles at the only coloured people in the whole place despite bringing so many people."
  • "Standard was massively down from the norm (paying nearly £100 for 3 kids meals and two adult meals with basic drinks) is really high and not good value."

Ambiance and Decor

Pros:

  • "This is such an awesome place with a different vibe! It definitely feels like you’ve stepped into an American diner."
  • "The atmosphere was really good and suited the type of establishment."
  • "It is an amazing place. Inside is a little cinema room for kids WOW.. outdoor playground and lots of spaces for time out with family, friends, or any special occasion."
  • "The milkshakes are really good. Great cinema area and outdoor play area for the kids."
  • "Only query is the smoking areas need to be more clearly marked."
  • "The atmosphere was great. Loved how they got an extensive play area and cinema screen for the kids."
  • "I adore this place. The food is always incredible, the service is top notch, I love the free water and popcorn at the table."
  • "The only downside to Hickory's is that it's too popular so it can be hard to book."

Cons:

  • "The only let down was the toilet facilities, where the loo roll dispenser was faulty."
  • "Only query is the smoking areas need to be more clearly marked."
  • "First impressions are great from the outside. Once in the restaurant the staff are very friendly including the workers sweating it out In the kitchen."
  • "It's busy so I recommend you book. We were served by Gemma who was fab."
  • "After trying to get into this place for so long finally got a table booked and it was so worth the wait, the food is amazing, the staff are lovely, even walking around and seeing the way the staff are with each other was nice they was very positive with each other the way they dress is funky love the shirts."
  • "The place was very busy and quite noisy, but for us this added to the atmosphere."
  • "Lastly a service charge was again added to the bill which is something I most certainly do not agree with. It should be for the customer to determine if and how good the service is and to tip accordingly not the restaurant."
  • "My review and everyone else's review really doesn't do justice for this place the only way to fully understand is to go and have the best meal ever!"

Thanks! Your review is awaiting moderation.