Hickory's - Castle Bromwich Reviews Summary

Food Quality

Pros:

• "The Southern Fried Chicken Strips we started off with were so good, I forgot to take a photo."
• "The pulled pork was to die for, and so filling."
• "The half of chicken was cooked so well. It was really yummy, and the house BBQ added so much flavor."
• "The food is really good and the staff work really hard to maintain customer satisfaction."

Cons:

• "The brisket sub only had 2 slices, and was full of fat hardly any meat."
• "The steak, I asked for medium rare, cutting into it was very tough even with the steak knife."
• "It all seemed to be warmed in a microwave and quickly finished on a grill."
• "The food was amazing. However, I had what tasted like lighter fluid on the pork ribs and it ruined things for me."

Service and Staff

Pros:

• "Hannah served us and was super attentive to our needs, was able to have a laugh, and was just a great server."
• "Service was great can't fault the waiters at all, friendly, made great conversation."
• "Staff were all high energy, but not pushy. Bar and serving staff were chatty and friendly as well as the bar staff mixing excellent alcoholic and soft drinks."
• "The staff were friendly and very polite. Treated us as a customer and not just a number."

Cons:

• "The service and drinks were amazing. However, the food was not."
• "The staff were OK but could be way more attentive."
• "Our waitress was very nice and very polite hence 2 stars as it all kind of fell apart for us around this."
• "The food was lovely waitress nice was busy good Friday so our table for 4 adults was at bottom of stairs to toilets and next to the kids cinema so kids running back and forth tripping over my chair."

Ambiance and Atmosphere

Pros:

• "Hickory's has done an incredible job at creating an 'American Adventure' style dining atmosphere."
• "A lovely atmosphere, ii went with a party of 4 and we all had different meals and each meal was lovely."
• "Amazing place, kids lived the movie theatre, the food and cocktails where lovely."
• "Great location with a nice garden around the restaurant and outdoor seating."

Cons:

• "The doors outside are really badly placed and there was a huge draft every time someone left."
• "Returned here yesterday for lunch and I found the food had really gone downhill."
• "The food was good but the service was incredibly slow. We had to wait 20mins just to get our bill."
• "The place was amazing. However, when it became busy a lot of the staff were under pressure and they were getting forgetful/clumsy as they were rushing."