Hickory's - Wall Heath Reviews Summary

Food Quality

Pros:

• "The food was amazing. I had the plater for 2, which I shared with a friend, and it was 10 out of 10."
• "Food was amazing and so was the drinks."
• "Food is fresh and hot every single time."
• "Food was great, lots of meat!"
• "The food is brilliant! Great quality, good prices and lots of variety."
• "The food was absolutely delicious, as well as being brought out quickly."
• "The food was incredibly good."

Cons:

• "The southern fried chicken burger was very Salty to salty to consume and the beef burger was very dry and tuff."
• "I found the food a bit hit and miss."
• "I have had better meals this knocking one star off and some of meat was a little fatty."
• "Slight disappointment on the portion size and my chicken fried burger was a bit too hard."
• "The slaw is frankly the worst I've ever had."
• "Meat was too fatty, I ordered brisket. The very few areas of meat were dry and overcooked."
• "The prawns where rubbery and flavourless."

Service

Pros:

• "Fantastic food and really friendly good service."
• "All staff very friendly and happy to help."
• "The staff were absolutely fantastic, every person was so polite and helpful and seemed happy to be there."
• "Our server on our recent visit was shantell and she truly was outstanding."
• "Really friendly staff, fast and efficient service."
• "Staff were friendly and constantly checking that we were ok."
• "A massive thank you especially to Tom who went above and beyond."

Cons:

• "Usually when I come on my horribly dated birthday, I receive a free cocktail or a dessert but unfortunately didn't receive anything this time."
• "The staff are nice and friendly but they do take a while to come back with drinks after they're ordered."
• "Took a while to get the bill at the end."
• "Waited over 20 mins trying to get waitresses attention to order desert."
• "We also asked 4 different members of staff to see if they could put a movie on inside the cinema as the other one has stopped playing - this wasn’t done, so this also caused us to have a very upset toddler during our whole meal."
• "Cutlery did have old pieces of food on them which we flicked off in the end."
• "Once our diners were served to us, the waitress went a.w.o.l."

Atmosphere

Pros:

• "Atmosphere is loud, catering for parties."
• "It's an extremely busy and noisy restaurant, not for anyone wishing to have a quiet romantic meal. But, the food is simply fabulous, the place itself is really lovely."
• "This place has a great atmosphere and is warm and cosy when you walk in."
• "Out first family get together in a long time. Couldn't have picked a better venue. Food, service fantastic. Staff very friendly, especially bar staff, really seem to enjoy their jobs. Beautifully decorated, and added bonus of outdoor table tennis area for kids, cinema, separate lounge area."
• "The atmosphere and service are both amazing, and all the staff are lovely."
• "Lovely atmosphere, great for families."
• "Absolutely wonderful atmosphere and service every time I visit."

Cons:

• "I believe this place has gone down from when it first opened."
• "It was very busy and therefore quite loud."
• "Does need aircon in the summer it's so hot."
• "A tad noisy and children running around which personally I felt was unsafe."
• "The atmosphere is loud, catering for parties."
• "The restaurant was very warm - uncomfortably so."
• "Very loud unable to hear one another."

Value

Pros:

• "Food is top notch and worth the price."
• "The prices aren't bad considering the quality you receive."
• "Fantastic food, which I find very affordable."
• "The food is worth the price."
• "The portions are good for the price, you don't get ripped off but you don't get too much food either."
• "The food was brilliant, i didnt mark it 3 stars for the quality of the food."
• "The food is generally great."

Cons:

• "Definitely didn't look like a £15+ burger."
• "Food was excellent all the staff were very engaging and more importantly happy or at least seemed happy which is great to see for a change and does make for a big difference to the overall experience 1 point off due to the drinks prices £5.25 + 7.5% service charge for a pint of real ale that's way too high."
• "However food took 40mins to arrive and I feel it wasn't worth the price."
• "Only reasons for 3 star is the price of things, certain drinks are quite pricey for what you get, as well as food."
• "It is a little pricey for the portion size around 20 quid a dish on average."
• "The food is expensive but you don't mind when it is this good."
• "Drinks stupid prices £10.50 for a large glass of red wine out of a barrel."