Glasshouse Bexleyheath Reviews Summary

Food Quality and Variety

Pros:

• "The seafood linguini was 10/10, will definitely order again."
• "The fillet steak which he devoured."
• "We enjoyed the roast dinners! All our guests had a great time."
• "My tagliatelle was cooked as I like it, and the focaccia was ideal on the side."
• "Lamb shank was perfectly rendered and tender, seafood (scallop, crab and prawn) linguine was perfectly Al dente."

Cons:

• "3 small and I mean tiny 'king prawns' as a starter...£14 and seafood linguine for mains had 4 dried out mussels and a load of rubbery obviously cooked from frozen calamari but nothing else."
• "The meat on the plate was heated in gravy. The beef was very tough."
• "Mussels were not cooked enough, dauphinois potatoes were disgusting, and tasted like sick!!"
• "My lamb shank arrived bony no meat around it."
• "Pasta dish of tomato sauce and chopped bacon was very unremarkable and nothing I couldn't have made myself at home for a fraction of cost."

Service and Staff

Pros:

• "The staff are so attentive and eager to satisfy."
• "The waiter very polite and helpful!"
• "The staff at the Glasshouse were so helpful and accommodating."
• "Staff were friendly and professional."
• "Staff really friendly and lovely surroundings."

Cons:

• "Service was very poor, my nan’s mobility scooter moves faster than the waitresses."
• "We waited for ages for the staff to take our orders and when they did they didn’t have a clue about the menu."
• "Staff seemed unable to handle a full restaurant and didn't seem to know how to treat customers at all."
• "Service appalling, no one asked for their coats, but they brought them over .... please leave."
• "Terrible service waited over an hour for our mains and very rude waiter when we questioned where our food was."

Ambiance and Cleanliness

Pros:

• "The ambiance really inviting with its contemporaneous modern style of refurbishment and very very clean."
• "The background music light and mellow, created a cozy, family oriented atmosphere."
• "Located in a perfect area to be able to do this! Food was lovely."
• "The restaurant is extremely clean. The decorations very colourful."
• "Nice looking interior, relaxed and comfortable."

Cons:

• "The place was empty which I should have taken as a warning."
• "Sunday Lunch restaurant was empty, we were the only people in there."
• "Restaurant was very noisy, too many waiters charging around."
• "Poor access was never mentioned!"
• "The majority of the staff seem confused as to what they are meant to be doing."

Value for Money

Pros:

• "Everything was reasonably priced."
• "All the starters, main courses and desserts were brilliant and great sized portions."
• "Delicious scallops we're brilliant and I had Dover sole which was gorgeous. Good value for money."
• "The food, ambience and service was first class."
• "The food was lovely and the wine was too. We will definitely be back."

Cons:

• "3 small 'king prawns' as a starter...£14 and seafood linguine for mains was a disappointment."
• "We were charged £30 for the Sunday lunch, what a waste of money."
• "Overpriced wine and lack of any Christmas decorations just about topped it off."
• "Service included despite not receiving service that deserved a premium."
• "The menu is dated and overpriced. The food is bland, basic and obviously not freshly prepared."