Chafford Hundred Brewers Fayre Reviews Summary

Category: Family restaurant Grays

Address: Unicorn Estate, Fleming Rd, Chafford Hundred, Grays RM16 6YJ, United Kingdom

Phone: +441375481153

Rating: 3.8
based on 237 reviews.

Food Quality

Pros:

  • "The food was lovely & hot."
  • "Overall a lovely visit I'd definitely recommend and will be coming again, thanks 😊"
  • "But other than that food was nice πŸ˜€"
  • "All meals cooked well and served hot."
  • "Really well managed social distancing measures with a easy to follow one way system would recommend the haddock and my wife had the smothered chicken and both had the Cadbury chocolate sundae great value."
  • "The food was excellent I recommend the Mixed grill."
  • "Food was delicious and served really quickly."

Cons:

  • "Starter sharing plater serves with chicken wings grey and blood coming out."
  • "I have had bigger fish from a birds eye packet & even cutting into it the flesh was yellow & very overcooked."
  • "The beef was very dry, the potatoes were a little hard on the inside, all of the food was cold."
  • "The food was luke warm. All you get is half a slice of Turkey, small slice of beef and small slice of pork."
  • "The wait was long, the food tasteless and low quality."
  • "The food took a long time to come out & then it wasn't that great."
  • "Family dinner for 7 people, only meat left on carvery turkey but 1st come 1st served as that was all they had, rest of veg what there was of it was cold & quite unpleasant, not impressed... for goodness sake this was 5pm, won't be rushing back here."

Service

Pros:

  • "The staff are very friendly and helpful."
  • "The table service was excellent."
  • "Staff were very friendly. Tables spaced accordingly for social distancing."
  • "The staff were lovely though just over-run & not enough of them on duty."
  • "The staff were friendly and happy to help with any requests."
  • "Staff were friendly and helpful particularly in catering for dietary restrictions."
  • "Staff are always friendly and helpful."

Cons:

  • "An incompetent manager, not even reacting to the question why it takes so long to get our food."
  • "To have to line up to order your food to seeing a bar attendant with no customer service at all chewing on gum not bothered and then when ordered food you have to pay for the peppercorn sauce yet states it comes with the meal so having to pay Β£2 to get sauces to go with a meal that cost over Β£13 was a joke never will be returning there I rather pay out more money then going there."
  • "Never again will I visit this restaurant, food was pre ordered due to the number of us going there for a 30th birthday. We waited over 2 hours to be served with the pre ordered food."
  • "We ordered starters and they came after the main meals."
  • "Bad experience here. Note to staff- Don’t ask customers if you would like anything more at breakfast then not bring it and just ignore us."
  • "Dreadful service - three other tables were served before us with food ordered after us."
  • "Poor service when u go in there was a please wait here to be seated sign, no one came over but we got shouted over to the till area."

Cleanliness

Pros:

  • "This is a nice quiet pub that is also linked to the Premier Inn next door."
  • "Clean pub/restaurant."
  • "Seemed nice, clean and fresh."
  • "Best selection of cereals I've seen and everything was sparkling clean and welcoming!"
  • "Very family friendly, seemed nice, clean and fresh."
  • "This restaurant was clean and the staff were friendly and helpful."
  • "Lovely place."

Cons:

  • "Empty hand sanitizer by toilet."
  • "Men's toilets were flooded, water everywhere."
  • "The disabled toilet was a bit messy."
  • "The cloth seat we had to sit on was covered in food stains and dried food and chewing gum."
  • "The ceiling and walls are greasy, marked and dirty looking, toilets are run down and a mess."
  • "The big let downs were the state of the baby change room and the dangerous areas of the outdoor garden."
  • "All the tables were dirty as well as there being a crushed pastry on the floor."

Value for Money

Pros:

  • "Standard pub meals. Good value for money and friendly staff."
  • "Cheap and cheerful would visit again."
  • "Food was tasty and very good value for money."
  • "Also can't go wrong with their food deals during the day up until 5pm with select starters being Β£1.99, two main courses for Β£8.99 and desserts for Β£1.99."
  • "Drinks are reasonably priced."
  • "The all you can eat breakfast price is great value for money."
  • "Good value, service & friendliness."

Cons:

  • "To have to line up to order your food to seeing a bar attendant with no customer service at all chewing on gum not bothered and then when ordered food you have to pay for the peppercorn sauce yet states it comes with the meal so having to pay Β£2 to get sauces to go with a meal that cost over Β£13 was a joke never will be returning there I rather pay out more money then going there."
  • "Β£50.00 pound meal for two.."
  • "We didn't and felt a bit cheated as the single coke was more expensive than the refillable one."
  • "Food dry average won't go back."
  • "Is not worth the money."
  • "So your basically paying Β£10.00 for vegetables, which was only 3 choices, peas cabbage and cauliflower cheese."
  • "I would not say it was worth the money as it was average."

Atmosphere

Pros:

  • "Very nice temperature... warm."
  • "The place is huge with many seating options including a beer garden and play area for children."
  • "Nice vibe, they have tables by the bar area to wait for a table by the restaurant for when you do a walk-in."
  • "It's a classic sticky pub, good food, good wait staff, good price."
  • "Plenty of seating areas to choose from."
  • "The atmosphere is good, but the place could benefit from a new or revamped management."
  • "This place is very family friendly as it has children’s play areas inside and out."

Cons:

  • "The most annoying thing about the place were the children running around the restaurant."
  • "The kids absolutely loved the big indoor play area."
  • "Lots of little kids and families there though so it was noisy."
  • "Seriously parents, other people are trying to enjoy their meals and don't need your brats running around our tables while we're trying to eat."
  • "Was greeted by a gentleman I think he's the manager (had an accent) who seated us and then persisted to stand directly behind me and shout at a lady and her kids."
  • "Firstly we booked a table and asked on booking to be close to the play area. When we arrived we were told that play area was closed and should have been informed when booking."
  • "Didn't even get to taste the food. No one to greet you on arrival left after 5 mins of waiting for a member of staff to appear, even though I had prebooked a table. Non existent service, wouldn't go again."

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