Harvester Beech Hurst Haywards Heath Reviews Summary

Food Quality

Pros:

• "The food was really good and fantastic quality."
• "Very nice food, we were all very happy and full by the time we left."
• "The food was lovely also served on hot plates so food stayed hot."
• "Food was hot, nicely presented and our server Cheryl was lovely."
• "The food was fine."
• "The food as always was great."
• "Food was great too!"

Cons:

• "Most of the choices for food weren't available."
• "Their food is always delivered to your table or front door in a cold and messy condition."
• "Such a shame how the quality of harvester food seems to keep going downhill."
• "Every corn on the cob on our order was inedible and the chicken was all so dry."
• "The food was dry and cold."
• "The steak was terrible .. there was so much gristle with it, it took up 1/3 of the meat it was also difficult to cut through."
• "Food was over cooked, gammon tasted and smelt off, ribs was dry."

Service

Pros:

• "It’s always nice to have employees who think outside of the box."
• "The manager was amazing. He was honest, open, and again, very sorry for the mix-up."
• "Really accommodating and friendly staff."
• "The staff here are really lovely."
• "Very friendly and efficient service from our server who really did a sterling job."
• "The staff were friendly. We were served by Marion who was very nice."
• "Staff were lovely. Cat was a lovely attentive and thoughtful waitress."

Cons:

• "Absolutely disgusting service! Absolute shambles."
• "Where the Harvester could improve is having more bar staff on duty, as one can wait up to 5-10 minutes before being served."
• "Very slow service, fiance went today with my daughter for their valentines and ordered an icecream sundae, it took 40 mins to arrive!"
• "Certain nember of staff very unhelpful, miserable & just not interested in her job."
• "Frankly, this woman was not fit to be the manageress and this particular Harvester has now become a disgrace to the brand!"
• "Very slow and uninformative service."
• "Service was terrible, very slow and lots of tables left dirty and not wiped down."

Cleanliness

Pros:

• "The hygiene levels were good too."
• "It's clean and warm."
• "Food was fantastic, staff were polite and professional, restaurant was clean and tidy."
• "Very Covid conscious, hygiene is excellent and very well spaced out."
• "The Beech Hurst is a very well decorated venue and has a very welcoming atmosphere."

Cons:

• "The toilets are horrendous, very grime! No toilet roll, the toilets are in definite need of TLC."
• "Dirty fork on the floor, food pieces literally on every surface and as a mom to be, I wouldn't mention the baby highchairs' condition..."
• "Firstly we weren't able to find a clean table, most of them were full of leftovers and the rest was absolutely disgusting too, to say the least."
• "The salad cart was a put off with a fair few flies buzzing around the salad which put the wife off."
• "Table had no cutlery, had to ask twice, salad bar looked a little tired like it had been out since lunchtime, had to wait quite a long time to get served despite the place being quite empty."
• "The plates provided for the toast came out very dirty and I'm not just talking crumbs."
• "Arrived at our booking time and shown to a table with food and debris on the floor around it."

Atmosphere

Pros:

• "Good atmosphere, plenty of seating and good selection of food for anytime of the day, at a reasonable price."
• "Love the atmosphere here. Feels homely and welcoming."
• "Warm & inviting atmosphere."
• "The atmosphere was great."
• "Excellent food and friendly atmosphere."
• "Friendly greeting."
• "All in all, a very pleasant stop."

Cons:

• "Was a rather awkward experience. The staff singing happy birthday to my partners grandmother was very kind, however not stopping when I informed them it was her grandfather's wake lowered the mood."
• "The experience was spoilt by some parent allowing a Child to beat the toy machines the child was around 5-6 and the parents or guardians were no where to be seen."
• "Atmosphere not great, food not very good anymore. Changed alot and taken little extras away."
• "The man who seated us was grumpy."
• "Atmosphere was in no way festive."