Harvester Grays Reviews Summary

Service

Pros:

• "Our waitress Tarryn was very attentive and always a lovely smile on her face, as was the assistant manager Sophie."
• "Very good, polite, helpful waitress Katie. Always cheerful and brings our order without delay."
• "Simona served us in Harvester Thurrock. She was so lovely. Very chatty and always checked we were happy with our food."
• "Great service from the girl with the red hair I believe her name was Georgina."
• "Our server was Tarryn - she looked after us and made our experience lovely."
• "Our server Simona was absolutely wonderful. She was cheerful, checked In with us regularly, was really helpful and just a delight to have."
• "Served by young Isabella. She is an absolute credit to your company and the service you promise to provide."

Cons:

• "Food service poor, waited ages for food that had been sat on the hot plate for god knows how long."
• "Service was OK, we waited 30 mins after our order was taken to get our starters."
• "The mains took quite a while to come and when it did, the eggs were overcooked and the chicken was undercooked! The beans were burnt also!"
• "The waitress was disinterested in listening and found very grumpy and rude."
• "Service was so slow!!!"
• "Was extremely disappointed with the reception we got when we arrived here, the lady manger was very rude, turned us away without an explanation."
• "The guy who seated us was a bit abrupt, but that was the only downside."

Cleanliness

Pros:

• "The whole place is clean and a great environment."
• "The restaurant was very clean and the toilets spotless."
• "Everywhere was spotlessly clean."
• "Went there today great staff clean restaurant tidy salad bar."
• "Restaurant and facilities were clean and tidy."
• "Always kept clean and tidy with diligent staff."
• "Now the restaurant has been renovated it looks very pleasant."

Cons:

• "Outside tho didn't look good especially the car park. Needs a good sweep and the odd repair here and there. Dreadful."
• "All 3 hand soap dispensers in the ladies toilets were empty."
• "The toilets were not clean, however."
• "Only give 4 stars as when going to use the ladies toilets when leaving, sadly all stools were dirty."
• "The premises were nice and clean except the mens toilets, they were clean albeit for the flys."
• "And also the toilet seats in the gents have the seats falling off."
• "Unclean Glasses and Tea Pots."

Food Quality

Pros:

• "The food was cooked to perfection and very well presented."
• "Our food was prepared by Sid and Tyler and was delicious. My steak was cooked perfectly."
• "Food was really lovely, big portions and salad bar is worth going for alone!!"
• "The Scampi and Chips were done nice and crispy and piping hot, as per my request."
• "The food was lovely and great price with the 40% off mains deal."
• "The food did take a while to arrive(hence 4 stars) but when it did all of it was cooked as specified and was all quite delicious."
• "The food was nice, plenty to choose on the menu."

Cons:

• "The eggs were undercooked oozing with roar egg white absolutely disgusting literally it was roar to top that off it had eggs shells within the fried egg."
• "Mash potato that came with the kids meal was dry and not an appetising colour."
• "The food and drinks feels a little overpriced for the portion sizes compared to other pubs in the area."
• "Chicken was dry and gravy was disgusting like it had been left out for the whole day and was cold."
• "We both had burgers that were quite tasty but only lukewarm."
• "Quality of mixed grill meat is appalling all sinew on gammon and steak."
• "Just the food in general poor quality awful cheap burgers."