Pato Lounge Reviews Summary

Food Quality

Pros:

• "The quality of sausages/bread etc is top notch."
• "Good food, great cocktails and fabulous atmosphere."
• "Great food selection and Tapas menu. A really nice go to for lunch and dinner with good choice of drinks also."
• "Really good tapas."
• "The food was delicious. We were a table of 13 and everyone was very happy with their meals."
• "Food the tapas is fantastic and really good value for money."
• "The food was very good and we all enjoyed it."

Cons:

• "The place was a mess, tables hadn't been cleared."
• "The food was really not tasty."
• "Coleslaw looked like it had dirty vegetables in it and tasted rancid."
• "The buttermilk chicken came half burnt and on further attempt was incredibly bland and dry."
• "Food finally arrived but tasted mediocre at best."
• "Food quite over priced for what it is and came cold."
• "Did not enjoy the food - weird ingredient combinations, not as filling as expected."

Service

Pros:

• "The staff are so polite and friendly."
• "No request is too much."
• "Staff have a common sense and pragmatic approach to the way they interact with us as customers and do everything with a smile."
• "Very friendly staff and nice atmosphere."
• "Staff were friendly, food was up to the standard you’d expect at the price."
• "Staff are very friendly and happy to accommodate any swaps for changes you ask for if possible."
• "The staff are very friendly and helpful as they take your orders personally if you have any food allergies."

Cons:

• "This caused great discomfort due to the allergic reaction and it wasn't dealt with very well by the manager either. Avoid!"
• "I waited more than an hour for my food and when it came they said they’ve been short of stuff which they had to tell us when we ordered."
• "Surprised by the positive reviews as the staff are clowns."
• "The staff are miserable particularly the brunette with tattoos who was rude and surly."
• "Having just queued to order, it's deflating to be told they've run out of something!"
• "We have just been kicked out for apparently having too much to drink & being too loud."
• "The person serving drinks not only argued with us, calling us liars and saying we was only after a free drink..... but decided to ban us all from Pato lounge."

Ambiance

Pros:

• "Love this place. Good food and drink choice ranging from teas and coffees to good selection of alcohol, cocktails and beers."
• "A great atmosphere over the weekend, a loud busy restaurant."
• "Love this place, relaxed atmosphere, great coffee, delicious food, friendly welcoming team."
• "It's a lovely relaxed atmosphere in the day with a bit more of a social feel in the evenings."
• "The atmosphere was lovely."
• "The atmosphere inside is great."
• "Great atmosphere, great service."

Cons:

• "The place is very dark I felt sorry for the older people sitting away from the windows as doubt they could see the menu let alone the food!"
• "Inconsiderate customers letting in freezing cold air as they left the door open whilst faffing around deciding whether or not to come in was a constant irritation."
• "There was a lot of background noise caused by loud customers and echoing surfaces."
• "However in their smell like wet animals."
• "The noise however could improve too loud from other tables."
• "It's dog friendly so may be a touch noisy."
• "The most frustrating thing was we were given a very dirty highchair for our toddler."

Cleanliness

Pros:

• "The refurb has spruced this place up nicely."
• "Decor quite quirky too which is always cool."
• "It has a very modern London bar vibe to it."
• "The open plan layout and large windows create a relaxing welcoming atmosphere."
• "Fabulous atmosphere. The quirky decor adds to the atmosphere."
• "Nice looking cosy place, dog friendly."
• "What a fabulous place to go to, whether you are having Breakfast, just a coffee, or a serious night out."

Cons:

• "Only critique would be the table was dirty and having to look at a table with empty cups and plates for the entirety of my visit."
• "The table was also not very clean."
• "Dirty/sticky tables, online or order at the bar."
• "The fried breakfast for the price was woefully lacking."
• "Tomato ketchup container was very dirty with old sauce round the top."
• "Unfortunately my vegan breakfast took way to long to come out was cold and missing an item."
• "Breakfast was stone cold to the point I had to return it."