Address: 10 Charlotte Pl, London, W1T 1SH, United Kingdom
Phone: +442081274277
Rating: 4.3
based on 118 reviews.
Food Quality
Pros:
"Spectacular food, great atmosphere, and super staff. A+."
"A gorgeous place to eat; we had a simple dinner of bread, olives, tortellini and tiramisu with the house Lambrusco and everything was delicious."
"The 'Totelli D'erbetta' was chewy (in a nice way) and the filling was very fresh and delicious."
"The tiramisù is absolutely to die for, and left my friends speechless."
"The real stuff is fabulous."
"The gnocchi dish was generously covered in melted cheeses and was one to remember."
"The food is superb - simply excellent produce, fantastically cooked."
Cons:
"The worst food I tasted in my life."
"The pasta - we had two different kinds - proved a real let-down; stuffed pasta with no sauce is no fun."
"The menu says If you find a better one just let us know..., sadly pretty every other lasagne we've had has been better."
"Bolognese dish was speckled with meat, we could barely see or taste the beef."
"Unfortunately we left disappointed because the pasta came cold and worse, had very little taste."
"The pasta dishes were a let down."
"The food was below average and the lunch menu options suck."
Service
Pros:
"Service was very good and friendly ..."
"Service was great, staff very friendly."
"Unparalleled service from knowledgeable, personable staff made this a great night to remember!"
"Service was attentive and friendly and I couldn’t fault it."
"The service is great. Staff is passionate about the food, which is delicious."
"Shout out the waiter, a young gentleman who treats people like royalty. Professional, knowledgeable and so happy to help make everything just perfect for you."
"And possibly the friendliest service I've ever encountered in any London restaurant."
Cons:
"Confused/unfriendly/amateur service."
"Poor service - over 45 minutes to cook gnocchi and staff were initially reluctant to admit they'd failed to put through the order."
"Staff look a bit stressy and it's really tight spaced."
"Service was ok, one of the two who served us was really nice and friendly, the other seemed a bit miserable like we were putting her out."
"We had really poor service here."
"Worst service and attitude ever from one of the waiter so I've been really disappointed by my first experience there and don't plan to ever go back."
"There was only one server for the whole restaurant, so things took a little while longer."
Atmosphere & Decor
Pros:
"Reminded me of places I have been in small Italian villages, uncomplicated and friendly service, very efficient and everything is on the food it was make from scratch with care and lost of lovely flavor."
"It's rare to find places like this in a city where people usually put money before quality in everything."
"Service was warm and welcoming, and the atmosphere was cosy."
"The place is cozy, great for a date."
"Wonderfully authentic from the decor which mirrors that of a small restaurant off the beaten track, to the food."
"This set up is very nice and rustic and staff are very kind."
"Gorgeous traditional Northern Italian food. Fresh pasta and beautiful wines."
Cons:
"Also, they had these flashing lights maybe around Christmas time I think it was, but I'm photosensitive and they were making me dizzy."
"The only reason I gave it 4 stars and not 5 was the presentation. It wasn't the best and seemed quite colourless."
"The tables and chairs were a little close together, but it's expected in such a small restaurant."
"A little small and cozy but this is London."
"Sloppy service and below average food."
"Absolutely over priced food."
"Very poor and minimal restaurant menu and over priced for what we ordered."
Value for Money
Pros:
"Very nice staff, great food and for an affordable price."
"The meal was fantastic and so affordable! I would definitely recommend this amazing restaurant!"
"It comes at a very reasonable price."
"Simple, authentic and good value."
"All in all, a reliable go-to restaurant for excellent and reasonably priced simple fare."
"A fairly OK authentic Italian restaurant. Limited and simple menu. Pleasant atmosphere, good value and nice location."
"Excellent, unpretentious, authentic regional Italian food at a wonderful price."
Cons:
"Good quality food but, extremely expensive."
"A little bit pricey but it's expected from the area."
"Price point high for what you get, quality fairly poor."
"Possibly a little pricey..."
"Over priced for what we got."
"Pasta starting from £7 but the portion was extra small so I still consider that very pricy."
"This was really bad quality food, very pricey, super small portions and completely tasteless apart from the focaccia that was way too salty-almost inedible!!"
Accessibility & Accommodation
Pros:
"Able to get in on a Saturday night without a booking."
"Hidden in a small street just a few minutes walk from Goodge Street tube station, In Parma is a little gem of a place."
"Cozy restaurant in a tucked away alley."
Cons:
"The disappointing thing is you’re limited to a one & a half hour slot which they remind you of and so you start to feel rushed."
"I feel like I’ve just been shamed for having a baby and bringing him to the restaurant! The place had no changing facilities."
"There were no baby changing facilities and the disability toilets were down a steep staircase."
"The waiter said it was unacceptable and inappropriate."
"Biggest let down by this restaurant was being told the moment that we sat down (in an empty restaurant) that we had to leave our table in less than 1.5 hours."
"Left the restaurant hungry and had to buy something else to eat as we hadn't planned on a +100€ casual lunch."
"Most of the dishes marked as vegetarian contain cheeses with rennet, so they are not vegetarian."