Din Tai Fung Selfridges Reviews Summary

Category: Taiwanese restaurant London

Address: Level 4, 400 Oxford St, London W1A 1AB, United Kingdom

Phone: +442073183818

Rating: 4.0
based on 161 reviews.

Location and Accessibility

Pros:

  • "This location is conveniently near Oxford street so after a nice stroll this is a great place to be."
  • "Located on the top floor, the restaurant has plenty of seating."
  • "Situated on the 4th floor in Selfridges, loads of shopping around."

Cons:

  • "Difficult to find within Selfridges. Absolutely no signage so ended up asking a security guy."
  • "This location is hard to find if you do not live in London. No signs downstairs."

Service and Staff

Pros:

  • "Very helpful and kind staff, quick service."
  • "Service was quick so we didn’t have to wait for long before we got our food and drinks."
  • "Friendly service. Harper was very tentative throughout our time there."

Cons:

  • "Service was distant and uninvolved. The atmosphere is sterile and bland."
  • "We were kept waiting to get the bill for 15 min till I reminded them."
  • "Terrible service from a ponytail guy called Sebastian."

Food Quality and Variety

Pros:

  • "Legendary menu selection is reliable and delicious!"
  • "The food comes as is prepared and was excellent."
  • "The menu was friendly, had something for everyone including vegetarian options."

Cons:

  • "The signature Pork Shanghai dumplings were a little dry."
  • "Chili oil was not hot. Hot and Sour soup was bland."
  • "The signature dish 'Pork Xiao Long Bao' and 'Pork Chop and Dry Noodle in House sauce' is not as good as expectation."

Ambiance and Atmosphere

Pros:

  • "Interior is spacious and delightful."
  • "The atmosphere is just loud. The wide open interior design probably doesn't help, but it truly is loud."
  • "The decor is simply charming and very aesthetically pleasing."

Cons:

  • "There's a lot of empty space. Quite expensive too."
  • "Restaurant fees like a cafeteria and service is rushed."
  • "Didn’t really like the canteen vibe atmosphere and it made me feel like eat and leave."

Price and Value

Pros:

  • "The pork chop as well the mushroom and truffle dumplings were dry and below the standard we would expect from other global branches."
  • "The price was reasonable for the quality of food."
  • "One of the best soup dumplings in London."

Cons:

  • "A little on the expensive side."
  • "It's quite expensive though so not somewhere I'd go frequently unless you want to/can."
  • "Food is expensive for what it is, not worth it."

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