Shepperton Tyres & MOT's Reviews Summary

Service Quality

Pros:

• "The price was 200 pounds cheaper than my local garage and they done everything in 2 hours."
• "I highly recommend this company, will definitely use it in the future. Friendly, effective, professional staff, overall GREAT SERVICE!!"
• "Top notch service and a very honest garage, told me I did not need parts which another garage told me I did."
• "These guys answered messages at 8pm on a Sunday night so I knew they had the tyre I needed in stock."
• "Turned up without a booking was seen straight away for new tyres, after this got me in straight away for mot. Good prices."

Cons:

• "Advice not to go there. They are not doing the job properly and when you say something to them they get aggressive and swear at you."
• "Very poor service, mot guy worked sloppy and careless, damaged my bodywork."
• "Terrible customer service. This guy did not even answer my questions on the phone."
• "Please aware when you go for MOT service here, because they are charging extra money depends on people."
• "The guys were really friendly however I was not made aware that they had put a winter tyre on my car and not all seasons."

Pricing

Pros:

• "A great service & a cheap price, highly recommended. Many thanks, Bob."
• "Nothing bad to say. Brilliant prices, friendly staff, fast service."
• "If you want a good cheap service from an honest and hard-working outfit and you are happy to pay cash, get New Shepperton Tyres."
• "I have just had four new tyres and an mot done in an hour, they just get on with the job and don't hang about as they are so so busy."
• "This is probably only one of a few honest tyre centres in Surrey. They also do a price guarantee so they will match any like for like quote."

Cons:

• "They are very expensive - not worth this money. Ben there change tyres and do wheels balance. They do balance twice and still is something wrong."
• "Rip off do not deal with him. I’ve took my brand-new tire for puncture repair, he came up with a new puncture on the side."
• "Cheaters! STAY AWAY FROM THIS PLACE! I wish I checked the reviews before I've driven there. Charged for a tyre in front as they were closing."
• "They have damaged both my rims while replacing the tyres. Then the staff were aggressive and started using foul language, poor service."

Staff Attitude

Pros:

• "Well looks can be deceptive, this place may not look the best, but it is! A 5 star service by Kaz and the team."
• "Finally found a good mechanic who I can trust and know will get the work done! Thanks again guys!"
• "Received excellent service. Had an interim service and MOT. Very friendly staff."
• "Brilliant, we drove in without an appointment, I had a screw in my front tyre and then discovered my spare was punctured also. Both were sorted in minutes at a very reasonable price. Very friendly helpful team too."
• "These guys go above and beyond. I'm having a Job done by another garage. These guys came in cheaper by 100 pound."

Cons:

• "If you like your car and dont know anything about tyres DO NOT buy part worn tyres from this man."
• "Stay away from this place, shocking tyres, had a blow out on one tyre, this parrot had fitted."
• "The place is horrible to visit. There is no customer waiting room or toilets, owner and staff not trained properly."
• "It was the first time I used this place and it was a disaster. Upon fitting the tyres, they caused a massive scratch half way round the wheel."
• "The worst ever garage that I have been. So many things to point badly that I only go to the most important ones, I went there with my car for a full service and the only thing they done to it was changing the oil and oil filter."