Bespoke Cakes & Treats Reviews Summary

Category: Cake shop

Address: Spencer Rd, Seven Kings, London, Ilford, IG3 8PW, United Kingdom

Phone: +447772789756

Rating: 4.8
based on 139 reviews.

Customer Service

Pros:

  • "Amna was very responsive, helpful and proactive."
  • "Communication was great and it was so organised with cake tasting and regular conversation."
  • "Great communication, easy to work with and produces great work."
  • "Always happy to make changes and amendments if needed and easy to reach out to if/when needed."
  • "Very professional and delightful throughout the whole process."
  • "The service I received was impeccable and professional."
  • "Her service was highly professional. She ensured that she communicated with me throughout the process."
  • "Communication has been spot on throughout."

Cons:

  • "Unreliable. Just over 1 week before my wedding and they have ghosted me."
  • "I am not in London but had to get a cake delivered. For the past 2 days I have been trying to call these guys, email them, whatsapp them - tried all mediums but to no avail."
  • "Found the service dreadful. Tried to get cake made for my wifes 50th. after calling amna 2 weeks ago. she said she could do it. now i am a week away from wifes birthday party. phoned twice since answered first time. said she would sent a design. but have heard nothing."

Cake Taste and Quality

Pros:

  • "The flavour was amazing, even the guests complimented them saying that normally wedding cakes don’t taste as nice as they look."
  • "The cakes were moist and retained their texture, even a few days after our wedding."
  • "The cake tasted incredible, can’t have enough of it and all the guests loved it."
  • "Super moist and fluffy. The cake was reasonably priced too!"
  • "It was easy working with her as she makes you feel at 100% ease. We were allowed to choose flavours that were bespoke to us."
  • "The cake itself was so successful that there was hardly any left the next day. It tasted just as good as it looked."
  • "The cake was moist and delicious. The most difficult decision was deciding which tier/flavour to serve and which to keep."
  • "Cake was delivered to our venue and the guests were thrilled with the presentation and taste."

Cons:

  • "The cake was ok, nothing special. The cake was quite dry and crumbly making it hard to eat as it literally fell apart."

Design and Presentation

Pros:

  • "Amna's wedding cake looked absolutely stunning and exactly as we requested."
  • "Firstly the cake looked stunning and the delivery was impeccable."
  • "Our wedding cake was beautiful, exactly as what we wanted."
  • "Everyone at our wedding complimented the cake and the flavours were exceptional."
  • "The cake looked amazing and tasted delicious."
  • "The wedding cake was moist and delicious. The most difficult decision was deciding which tier/flavour to serve and which to keep."
  • "The cake itself wowed everyone including myself. It looked and tasted amazing and we were both delighted by this."
  • "The cake looked beautiful, flavours were great too!"

Cons:

  • "The cake was ok, nothing special. Decoration was nice."

Price and Value

Pros:

  • "Super moist and fluffy. The cake was reasonably priced too!"
  • "The price was really decent as well & she accommodated my pick up time too."
  • "Her prices are super reasonable in comparison to the market rate but she always trys to give a little discount to make us happy."
  • "Price is reasonable compared to market."
  • "You don't charge ridiculous amounts like other wedding cake businesses for the same style cakes."
  • "I had a consultation and tasting session and I was so pleased with the outcome, I highly recommend Bespoke cakes and treats!"
  • "The cake itself was so successful that there was hardly any left the next day. It tasted just as good as it looked."
  • "I found the cake to be reasonably priced compared to other suppliers we had received quotes from."

Cons:

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