Buns From Home Reviews Summary

Atmosphere and Service

Pros:

• "From the moment you step inside, you're greeted by the most enticing aroma of freshly baked goods."
• "The atmosphere is cozy and inviting, friendly staff who are always ready to assist you."
• "Incredibly friendly staff, cute little location and super close to the Portobello Market which made for a fun outing!"
• "The staff is also quite friendly, even offered to take care of the rubbish."

Cons:

• "Customer service was not that good as I feel that I was under pressure to choose which flavours I wanted even though I was the only customer in the shop."
• "Staff not at all friendly either. Again, not the first time I’ve experienced this."
• "The shop assistant was very cold and almost rude. I asked if they had this one thing I used to buy and she just said no we don’t."
• "I had been looking forward to going here for a long time, but we arrived at a busy time and they gave me the wrong item."

Pastry Quality and Variety

Pros:

• "The pastries are outstanding, and you'll find it hard to stop, even when you're already full."
• "Each pastry is crafted with utmost care and attention to detail, resulting in a perfect balance of flavors and textures."
• "The combination of brown sugar and cinnamon in the dough is truly delightful."
• "The chocolate custard bun was perfection, not too sweet or rich, super nice."

Cons:

• "Unfortunately, the buns I have purchased have been very dry and hard."
• "The banana is a bit on the dry side but a nice and comforting flavor."
• "Both buns so dry and crispy on the casing they were inedible."
• "The cheesecake bun; it was a bit too sweet for me and felt like too much was going on."

Overall Experience and Value

Pros:

• "Buns From Home bakery is a true gem. The exceptional quality of their buns, friendly staff, and attention to detail make it a must-visit bakery."
• "Reasonably priced for location and taste, cute lil shop!"
• "Absolutely love these cinnamon buns!!! As soon as you walk into the store you can smell the aromas of fresh cinnamon and brown sugar."
• "I think it’s great that you can see the bakers behind the counter making fresh bun so you know they are always fresh."

Cons:

• "Update: I wrote them an email as requested and over a week later no response."
• "I've recently noticed a decline in the quality of their buns. The taste isn't as fresh and crunchy as it used to be."
• "If you're craving a cinnamon bun that will blow your mind, look no further. The only downside? It could be warmer."
• "I ordered a next day delivery a couple of weeks ago and I think I’ll stick to that. Great service. The buns are Yummy too."