Rinkoff Bakery Reviews Summary

Category: Bakery London

Address: 222-226 Jubilee St, Stepney Green, London, E1 3BS, United Kingdom

Phone: +442077901050

Rating: 4.5
based on 180 reviews.

Bakery Products

Pros:

  • "Love the rolls with poppy seeds and the bagels they have a few cakes like red velvet and rainbow cake, and the crodoughnuts are really good a bit sweet for me but they have a good range like ones with pistachio and Oreo bits some like salted caramel etc."
  • "The 'crodoughs' (croissant + doughnut fusion) are fantastic and carefully prepared with fillings infused inside!"
  • "They have the cutest (and yummiest) challah's."
  • "Best salt beef and mustard bagel have tasted for quite some time."
  • "Their selections of treats is big."
  • "Their mini treats with Belgium chocolate are tempting and priced reasonably."
  • "The crodoughs are very good & filling."

Cons:

  • "Shame on you Rinkoff for giving what I can only assume were day(s) old bagels or more likely bagel that were meant for the trash!!!!"
  • "£4.40 for a very average and very small slice of strudel, I wasn’t impressed at all."
  • "The cronuts themselves were bland, dry and underwhelming and they didn't taste fresh at all."
  • "They both tasted as if they were a couple of weeks old. Stale, dry and very sugary."
  • "The salted beef rainbow bagel was expensive at almost £6 and although pretty to photograph, didn't have much filling or taste."
  • "The chocolate cream and rice chocolate used in the cake taste awful and not fresh and smell like expired chocolate."
  • "Breads, I did not try as they look 'over a hundred years old'."

Customer Service

Pros:

  • "The staff were friendly and helpful."
  • "The staff here are always polite and welcoming."
  • "The staff are friendly and very helpful. They take their time to explain what’s in the items rather than brushing you off or making you feel like you’ve just given them a chore to do."
  • "Amazing customer service and exceptionally attentive and friendly staff!"
  • "The staff was very accommodating, despite the busy hour."
  • "Staff were so lovely & helpful."
  • "The employees are very attentive and friendly."

Cons:

  • "The dirty look employed had been cleaning stuff all this time, stops what he’s doing throwing everything in the counter loudly, on purpose, grabs a box and the last one of the cronoughts I wanted WITH HIS BARE DIRTY HANDS."
  • "Burnt coffee, and poor service, it is never a nice experience when a server makes you feel like you are bothering them."
  • "A member of staff was extremely pervy and creepy."
  • "The other lady serving was very impatient and looked like she really didn’t want us to be there."
  • "Service terrible, mixing orders, had to ask for my coffee 3 times…"
  • "Very poor service today at 4.30pm..shame really as the two blokes manning the shop didnt really give a damn about the customers...couldn't make a decent cup of coffee...handled all the bread and pastries without tongs...more worried about charging their phones..."
  • "When we got there we found the staff really uninterested and rude."

Value for Money

Pros:

  • "Amazing little bakery in East London that won’t break the bank."
  • "So affordable! Some full cakes are only £10! And so freshly made."
  • "Cinnamon bun for £1.80 is such great value these days it should be considered a public service."
  • "The crodoughs are insanley good and extremely good value!"
  • "Nestled in a charming corner off the bustling main road, this delightful east end bakery is a hidden gem that never fails to delight customers with their delectable treats at reasonable prices."
  • "The waiters are very friendly and prices are reasonable for the quality of the products."
  • "It's pretty cheap and can make three people fed for about 10quid."

Cons:

  • "Definitely not worth the price, your coffees should be no more than £1 with that kind of quality."
  • "One can argue it was too expensive."
  • "All in all I can say it's not worth the visit, there are far superior cake shops in the locality."
  • "Ruined a child’s birthday! Ordered and paid for rainbow bagels 2 weeks in advance to ensure availability and freshness... they were rock hard and completely inedible!"
  • "Also overpriced."
  • "This place is so overpriced and overrated it's mind boggling."
  • "Everything is a litter be priced."

Hygiene

Pros:

  • "The bakery is lovely and clean inside."

Cons:

  • "The lady behind the counter served me without gloves after handling cash and touching the till."
  • "The staff who served me today took the money from a customer and then proceeded to touch my bread with the same gloves."
  • "The customer service assistant who was serving me was helpful but very unhygienic."
  • "The tables outside were very dirty and so were the floors in the shop."
  • "No positive comments regarding hygiene."
  • "The lady behind the counter served me without gloves after handling cash and touching the till."
  • "People who can’t manage their emotions should not be interacting with customers/working in customer service."

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