Address: Wilton Pl, London, SW1X 7RL, United Kingdom
Phone: +442072356000
Rating: 3.5
based on 314 reviews.
Quality of Pastries
Pros:
"Every pastry that I've got was packed with flavour different techniques and textures."
"We indulged in the small plate that featured an assortment of croissants, each boasting distinct flavors that were very delicious."
"Vanilla tart is like out of heaven for dessert lovers."
"They are really delicate and multilayered flavour pastries."
"Best pastries I’ve ever had by far!"
Cons:
"For the croissant and pain au chocolat they were below the average unfortunately, expected something better."
"We got the small cookie, pain au chocolate, egg tart, and the new pistachio cookie. Some was too sweet for me."
"The plain croissant only has a slight taste of butter. Its not crunchy enough on the outside and the inside is not as good as you’d expect."
"Tried beautiful raspberry cookie. Paid 25£ (30€) for 1 cookie. It was tasteless, couldnt even finish it."
"Massively overpriced, really disappointed. The packaging, staff and experience would’ve been lovely, were it not for the fact the cake was really disappointing."
Service and Staff
Pros:
"The service was very friendly."
"The staff are friendly and welcoming. I will visit it next time."
"Staff is very nice and extremely attentive."
"The staff were incredibly friendly and attentive."
"Friendly staff and great pastry chefs."
Cons:
"The only downsides I could find were that the seating outdoors is very limited, and the staff could be faster with cleaning up the tables."
"The service was Terrible! I had a server blatantly ignore me."
"Service is a fundamental aspect of dining out, and it was sorely lacking."
"The staff is not kind and not trying to help you."
"The service was terrible with one member of staff physically moving us out of the way without saying excuse me or anything for that matter."
Price and Value
Pros:
"It's a bit pricy, I can understand that, but I highly recommend it cause overall it's an experience."
"Yes, prices are high, but worth to visit, once."
"We’ve had a breakfast here. Yes, prices are high yet so is the quality."
"Artisanal baking at it’s finest form. It really does not get better than this."
"Amazing cafe and some of the best baked goods in London. Not only beautiful but exquisitely tasty."
Cons:
"However, it's worth noting that the overall experience comes with a high price tag."
"The prices aren't written for the over the top expensive items."
"I took 4 chocolate cookies for my husband and friends, there was no price next to it but who would ever thought a cookie can cost £20 each."
"The prices are ridiculous, I ordered a Pain au Chocolat and paid £7 pounds which is double the amount of any chocolate croissant at any upscale bakery."
"£20 cookie anyone? But boy was it an indulge. The rest of the pastries were top notch."
Ambiance and Environment
Pros:
"The venue is simply exceptional, offering an atmosphere that strikes the perfect balance between cozy and upscale."
"For the ambience, one word; extraordinary."
"It’s cozy and impeccably designed!"
"Amazing food. It’s a bit busy, but we’ll worth visiting for something to snack on."
"Beautiful place and amazing service!"
Cons:
"The whole experience was quite average and a lot to be desired especially for the price and the persona of the place."
"This location deserves the low ratings. Prices are really too high compared to the quality of the food and service."
"The cafe area is very transient and over the top and felt almost like a lobby of the hotel."
"The seating outdoors is very limited."
"The only downsides I could find were that the seating outdoors is very limited, and the staff could be faster with cleaning up the tables."