Sainsbury's Reviews Summary

Store Layout and Facilities

Pros:

• "Large bright open shop, new inside with large aisles and a lot of items for sale."
• "Layout inside is good with big isles and cleanliness is excellent"
• "Really like this Sainsbury's, everything is modern and spacious"
• "Beautifully layed out area, aisles are not too narrow"
• "Nicely laid out supermarket with wide aisles"
• "The shop itself is large, clean, and nicely set out."
• "Endless options for different budgets affordable and excellent quality products across all categories from home to food and everything in between"

Cons:

• "The biggest Sainsbury's in the area it takes a decent amount of time to get around it."
• "Only limited toilet facilities are available,and there is not a cafe,or takeaway service available at the moment"
• "The cafe is closed at present."
• "The books aisle could have a few more shelves and a larger variety of books"
• "Their games section is quite small along with the accessories"
• "DO NOT GO IF YOU LIKED THE LARGE SELECTION OF CLOTHING THEY ARE PUTTING IN AN ARGOS WHERE THE SELECTION WAS!!!!"
• "The store is getting worse. Stock everywhere. Empty shelfs galore."

Customer Service

Pros:

• "The majority of the staff are helpful and friendly."
• "The staff are so helpful and professional"
• "Staff lovely"
• "The staff are always very helpful and friendly, nice staff makes going to the supermarket a pleasant experience."
• "Very friendly and approachable staff"
• "We were helped by a staff member who went out of his way to assist us."
• "The staff are great"

Cons:

• "Unfortunately having no one on tills tonight put me in the firing line of the most unhelpful rude shop assistant I have come across."
• "No staff available to help, people just getting more and more stressed."
• "Security on the doors are very rude. Power has obviously gotten to their heads."
• "The staff are breaking the law by asking me to divulge my medical conditions in order to be allowed to enter the store without a mask"
• "Rude! I parked on the chevrons... Some random bloke asked if I wanted to move my car... He then told me he was the store manager and would refuse me entry."
• "Upper management need to learn some manners from what I've seen on how they address staff."
• "Disgusting attitude and rude customer service today from Aaron that was on the door"

Parking and Accessibility

Pros:

• "The store itself is lovely with plenty of parking."
• "The car park is very large so parking is never a problem."
• "Nice Sainsbury's store with plenty of parking but can get full with the Aldi next door too."
• "A large car park with plenty of disabled and parent parking"
• "Big car park, easy to access."
• "Good sized supermarket for all your needs which is let down by the traffic lights to get out"
• "Hello A tip for you punters if you're using Sains out if Town shop center Mansfield, be aware you get 3hrs parking."

Cons:

• "Access is an absolute nightmare at peak times."
• "Took me an hour to get out of the car park and no one seemed to notice the chaos outside."
• "Sainsbury's itself was fine, but the car parking is diabolical."
• "The car parking is totally inadequate if you do manage to get in trying to get out again is a nightmare."
• "The only downside is that on a Saturday it is absolute murder trying to get out the car park....really bad"
• "Car park grid locked"
• "The carpark however is an absolute nightmare"

Value and Product Selection

Pros:

• "Good selection of free from food and good quality clothing."
• "Prices aren't too bad, quite a range of products."
• "The products for sale are generally good quality and reasonably priced."
• "Always seem to buy something cus very good value even if it's not in the sale"
• "Good selection of quality foods, a bit pricey compared with other supermarkets."
• "Wow, did I save money without losing quality and taste"
• "The food is of much higher quality than your Tesco's or Asda etc and with the nectar points it actually works out very cost effective."

Cons:

• "Hated the whole experience!! Almost everything I looked at was lots more expensive than any other supermarket."
• "Over priced food, the special offers can be brought cheaper elsewhere."
• "It's getting a bit pricey"
• "I used to shop here frequently, but sadly the quality has gone."
• "This is the 2nd item that I've purchased from Sainsburys in the last 2wks that has turned out to be out of date."
• "Dont go in for raspberries on a Mon or Tue at the moment...theres never any"
• "I went to look at clothes and buy some groceries... Definitely not be going back there"

Additional Services

Pros:

• "Also has instore Argos, Specsavers and key cutting facilities"
• "There's a pharmacy, Argos, money exchange counter and coffee shop in store too"
• "The addition of both Argos and Specsavers within this store is a major plus."
• "This Sainsbury's has a specsavers and argos inside which is frankly quite convenient."
• "Added bonus of internal argos and large home section"
• "Staff are fabulous clean store with argos added to it recently."
• "Great supermarket with a great cafe upstairs."

Cons:

• "car wash hardly ever works. maybe 1 in 10 visits I get to use it."
• "They have recently had Argos been built in the shop which makes the shopping experience worse than ever."
• "Only 1 out of 3 car wash programmes available and that didn't work properly, either"
• "The cafe let's it down big time, another customer has just cleaned his own table"
• "Be Very careful when parking here i've been caught twice by their parking cameras."
• "The sainburys is located on the same retail site as a mcdonalds, and often, the single road in and out of the site can get quite congested, particularly on weekends or around Christmas."
• "Don't order food from the canteen especially paninis."