German Doner Kebab Reviews Summary

Hygiene and Cleanliness

Pros:

• "The hygiene and quality of food in this branch are outstanding, well maintained store, staff performance excellent." - Visitor
• "The store has a great staff, especially Nidhi, who provided excellent service and ensured high hygiene levels." - Vegetarian Customer

Cons:

• "Extremely unhygienic, the girl at the till came back without washing hands and packed the food." - Late Night Customer
• "Visited during afternoon hours, and the place was dirty with slow service." - Afternoon Visitor
• "The staff was rude, and the tables, floor, and chairs were dirty." - Customer

Staff Behavior and Service

Pros:

• "Thank you, Nidhi, for the right suggestion for my order and quick service." - Grateful Customer
• "Laira, the manager, provides smooth and efficient service for delivery drivers." - Delivery Driver
• "The staff, especially Aanish, was incredibly attentive and friendly, making the meal enjoyable." - Satisfied Customer

Cons:

• "Very rude and arrogant staff, and not allowed to use the washroom unless you buy food." - Disappointed Customer
• "The staff were just chit-chatting in Hindi and kept ignoring me for a few minutes." - Ignored Customer
• "Staff is very rude and unprofessional, and even if not busy, they make you wait 15-20 minutes." - Local Delivery Driver

Food Quality and Taste

Pros:

• "Absolutely amazing food, 1000 times better than greasy kebabs from regular shops." - Satisfied Customer
• "The food is so good, especially the Lamacun Wrap, fresh, hot, and delicious." - Lamacun Wrap Lover
• "First visit to German Doner Kebab in Ruislip, loved the food quality and superb hospitality." - First-Time Visitor

Cons:

• "The quality is very poor with hardly any chicken in the wraps." - Disappointed Customer
• "Both chicken gym boxes had trimmed chicken, felt like leftovers, and the portion was a joke." - Unhappy Customer
• "The spring rolls smelled and tasted of oil as they have been re-fried." - Displeased Customer

Delivery and Takeaway Experience

Pros:

• "Order arrived before the estimated time, even though it was a big order." - Happy Customer

Cons:

• "Delivery took over half an hour, and the food was stone cold." - Delivery Customer
• "Had an issue with Deliveroo order, food arrived cold and with missing items." - Unhappy Deliveroo User
• "Waited over 1hr for delivery, and when it arrived, it was stale and ice cold." - Frustrated Customer