Nottingham Bowl Reviews Summary

Staff and Service

Pros:

• "The lady that was on that morning was lovely and so helpful!"
• "A massive shout out to Craig! His customer service was impeccable."
• "But luckily the amazing manageress who always has a smile is still there."
• "Staff are friendly, helpful and welcoming and on a recent visit a female member of staff went above and beyond to help us out in a tricky situation."
• "Was impressed with how friendly and helpful the staff were."
• "All staff on reception, the bar and the security staff were all friendly polite and helpful."
• "The staff were lovely and did all they could to resolve issues with a lane that wasn't functioning properly."

Cons:

• "However the second time there's not a single staff member that treated me with an ounce of respect."
• "Staff was pretty miserable and looks like everyone had hangover."
• "The employees were useless as we were waiting around for a very long time to get them fixed; yet it wasn’t even busy."
• "Staff are possibly the rudest I have ever encountered in my life."
• "One of the staff was aggressive towards us."
• "The staff really didn't know what they were doing.. trying to find out allergens was hard enough for food but the way a young lad that worked there shouted at my son did it for me."
• "The customer service provided by one of the girls (the one wearing glasses) at the reception was absolutely horrible, replying to our queries in a very disrespectful and impolite manner."

Ambience and Facilities

Pros:

• "Amazing place to make amazing memories."
• "The atmosphere is incredible, it's like bowling in a club with amazing tunes and I can't get enough of it!"
• "What a fab place! The music is amazing, the atmosphere is also brilliant."
• "The lanes themselves are great, so spacious and look really great, far better than other places we tried."
• "It was a really nice place to go bowling. It was very comfortable seating for everyone and plenty of space."
• "Lovely place to have fun with friends and family and play games of your choice."
• "Such a lovely bowling alley. Comfortable seats, cool set up, and all equipment is in good condition."

Cons:

• "Overall I'm not sure we will return it feels like it's trying so hard elsewhere it's forgotten it's a bowling alley for bowling in."
• "This place is in dire need of major refurbishment."
• "The scrapyard golf course looks amazing but if I’m honest I was disappointed."
• "The only slight criticism is that the seating and bowling balls are starting to look a bit tired."
• "The flashing lights at the downstairs lanes are very distracting."
• "No lifts...both inoperable."
• "The disco lights really need a warning for photosensitive people on the doorway."

Food and Drinks

Pros:

• "Food was lovely, would recommend the pizzas and children's chicken chunks and fries."
• "Lunch itself was surprisingly good, with pizzas being very tasty, enjoyable and reasonably priced."
• "We ordered pizza and chips the pizza was the best I tasted in long time."
• "The food was good, with classic meals such as hotdogs, nachos, and fries."
• "The pizza and slushy's arrived halfway through, very tasty."
• "We also had food which was tasty."
• "Love the pizzas, prices are good as well."

Cons:

• "Food was priced really well, but don't get the vegan hot dog because it tastes like sandpaper and not a hot dog sausage at all!"
• "Food was supposed to be 30 mins for hot dog and chips ended up coming out nearer an hour and the chips were cold."
• "The bowling was amazing but we arrived at lunch time and after asking about items on the menu I was informed because there was a party they wouldn't be serving food."
• "Also, the drinks at the bar tasted extremely watered down."
• "The food was awful to the point I didn't eat it."
• "Service was sloppy, tables weren't cleaned for us when we were shown to them and the food gave me an upset stomach."
• "Food expensive ' bowling was great but was expensive."

Accessibility and Pricing

Pros:

• "There were ramps at the front and next to the bowling alleys, easier to take the wheelchair in and out."
• "Air conditioning which in this heat is amazing!"
• "All lines are well set up and arcade its amazing for a rainy day."
• "Great availability of bowling lanes. Played some pool and arcades."
• "I was very impressed with the deal, the pizzas were 1 pizza between each 2 children, so we got 6 and they were delicious and a really good size!"
• "Especially great for students as the prices are amazing!"
• "Great value on student nights."

Cons:

• "Would not recommend and will not be coming back again."
• "Only downfall is you can pay for bowling on arrival you have to book online."
• "Cheap, in price and experience, but still good value."
• "This place is accessible but the maintenance is really poor."
• "For the price of 2 adults and a child nearly £24 pounds I think you should do an hour slot that would have been better for as we were all done within 35 minutes."
• "A bit on the pricey side though and so could only be a treat every now and then which is a shame."
• "The booking and cost side of things wasn’t great -£3 charge to book online - and not easy to decide which package to go for."