Hollywood Bowl High Wycombe Reviews Summary

Amenities and Facilities

Pros:

• "A clean Amusement Arcade Area."
• "Toilet Facilities."
• "A Lift or Escalator."
• "The Hollywood Bowl is opposite Marks & Spencer and not far away from Burger King."
• "There is a Multi Storey Car Parking available."
• "Toilets have always been clean on each of my visits."
• "Great hours and facilities."
• "Ladies toilets were clean."

Cons:

• "A very dirty place, bins overflowing and rubbish left everywhere, everything is filthy."
• "While the place is not always spik and span (e.g hand dryers not working)."
• "It was a bit messy, food left on tables and on the floor, toilets could do with a clean."
• "The whole place also needs a really good clean as everything you touch is 'sticky' & the balls have dark grime around / in the holes...."
• "Toilets were disgusting and staff were uninterested."
• "Worse experience ever...bar is closed at 9 oclock în the evening sunday....they charge me twice for drinks....not în one day...many times...they try to cheat customers...tickets run out for the game Machines...dirty toilets, dirty place...l not recommend!"

Customer Service

Pros:

• "Friendly, Helpful Staff. (Especially good, when our Bowling Alley Malfunctioned, during a game)"
• "The customer assistants were helpful."
• "We just had our experience made special by the manager."
• "The staff were friendly and very helpful and patient."
• "The service here from the manager especially and the staff from start to finish was fantastic."
• "Ashley was really helpful when we came in, told us about the different ways to play."

Cons:

• "Rude staff, dirty, and badly organised."
• "Really disappointing service and badly organised process."
• "Rude staff, very poor customer service."
• "Staff were few and far between and had no interest in being there, when our lane went wrong it took forever to find someone and get the problem solved."
• "The staff there were really rude and when I needed help cause I just paid £20 at a coin machine which didn’t give me anything they said they were too busy to deal with it and I never got any coins neither did I get my money back."
• "As far as small bowling alleys go it is ok but the front of house staff really let this place down."

Game Experience and Arcade

Pros:

• "It's not expensive to play. Lots of Bowling Lanes."
• "The place is clean enough, although looks a little worn in places."
• "Great and clean! One bowling ball was quite slippy from sanitiser and I almost dropped it on my feet! But the staff were lovely and pool tables were well organised too."
• "Arcade games like air hockey and basketball plus snooker."
• "Kids enjoyed their time here playing bowling and the machines."
• "Great place. Has lots of arcade games."
• "The arcade has plenty of machines to win tickets, which my kids loved."
• "Bowling was good, worked well, excellent value and nice extra touches."

Cons:

• "Most claw machines were empty of prizes. A lot of games out order too and when I won tickets on a certain game no tickets came out."
• "My only major gripe is with the amount of grease the balls appear to get. It felt like they where almost dripping in the stuff."
• "The balls are all worn and no longer very 'round', meaning they often suddenly jump around randomly."
• "The arcade section looked like they'd crammed it as close in together as possible."
• "Bowling was fun but the gambling machines were broken and did not display my credit after I inserted 2 pounds."
• "Large amount of lanes and conveniently late times but lacks a good enough arcade area."