GObowling Reviews Summary

Customer Service

Pros:

• "Staff very helpful and could see that they had fun together and would help customers straight away."
• "Great customer service! We booked 3 lanes as a family group and one had a mechanical problem. The team were quick to try and fix whilst the other two lanes started bowling."
• "Staff have always been friendly and helpful."
• "Staff were kind caring & friendly."
• "The staff who looked after us were amazing, they took care of everything and were very attentive."
• "The staff were all very welcoming, attentive and friendly and the place had a nice atmosphere."
• "Absolutely brilliant customer service."

Cons:

• "You only have to look at the owner's replies to others on here to see that it's always someone else's fault and never their own."
• "Appalling service... The guy behind the counter was super defensive saying it was 'managers discretion'."
• "Wonder why they employ managers that don't understand what the business is about! Customers!!!"
• "When you go to reception and talk to her it seems like she had an attitude problem."
• "The staff in the bar were not much better either."
• "Staff need more training as their customer service skills are very poor."
• "Rude rude rude. Avoid this place. Customer service is poor."

Facilities & Maintenance

Pros:

• "Great bowling venue, well organised and reasonably priced."
• "The lanes feel slightly worn but still usable."
• "Visited last Friday with my nephew and had a great experience. Social distancing in place and plenty of hand sanitizer."
• "Drinks & light snacks also available inhouse."
• "Great place to bowl and play machines, exceptionally clean, everything is sterilised above and beyond what is required."
• "Lanes are well looked after."
• "The bowling alleys were also clean and well maintained."

Cons:

• "They seemed to have a lot of trouble with the Bowling machines terminal."
• "Nearly all the machines were broken / out of order."
• "Overpriced for an outdated site."
• "The whole inside building is very old... lanes are very old."
• "The pins wouldn't come down and the barriers wouldn't go up."
• "Our lane kept failing which was a pain, we had to swap lanes in the end."
• "Half the lanes are broken very poorly maintained."

Value for Money

Pros:

• "Nice enough bowling alley, and the price goes down to £2.50 or something for the third game onwards."
• "The staff seemed very nice and the bowling was reasonably priced."
• "Kids had a fab time. Friendly staff and good affordable prices."
• "Food and drinks were varied and all fair prices also."
• "Car park outside is pay and display but reasonably priced."
• "They also do 'all you can bowl' for a tenner on Friday's between 8-11pm."
• "The children's meals are amazing and such a good price and portions size."

Cons:

• "Would not go again."
• "Not even worth one star! Went there for a family day out and it was the worst! WONT EVER GO BACK!!"
• "It was good fun, the place is def nicer than it was a few years ago, however it worked out very expensive if you do a couple of games as a family."
• "The place need bid updating. Or the price you have to pay is very overpriced."
• "Quite expensive especially if you want 2 games. Drinks were pricey too."
• "The price for what it is is overpriced - £44 for two games for three people."
• "Very old, should do a refurbishments on everything."