Chequers (Coal Aston) Reviews Summary

Food Quality

Pros:

• "Food was delicious, but the service was slow and not organised."
• "Food is always nice, very reasonable prices."
• "The food was good value."
• "Food was excellent, and arrived quite quickly. Good portion size and well presented."
• "the food is really nice quick and hot."
• "Would recommend the chicken New Yorker."
• "The food was brilliant."

Cons:

• "Meat pie was mostly hard dry pastry, mashed potato's were like glue."
• "Steak was tough and too well done."
• "Pizza I ordered was pathetic, hardly any topping and was burned in places around the edge."
• "Chicken in barbecue sauce was stone cold."
• "The quality of the food and how its cooked was diabolical & that is being polite."
• "A cold battered fish, garlic bread hard & uneatable, lasagna overcooked & dry, dry overdone chips etc."
• "The food was pretty poor. Very greasy."

Service

Pros:

• "The staff are very helpful."
• "Staff are really attentive."
• "the staff were friendly, the atmosphere was good and the food was yummy."
• "The staff here are warm, amiable and friendly, which is one of the reasons I've been coming here for years."
• "fun place, staff was nice, would go again."
• "The staff were brilliant and were swift, efficient and cheerful throughout."
• "Staff are very nice and attentive."

Cons:

• "service was shockingly bad."
• "Left waiting over 45 minutes for anyone to clear our table between courses."
• "Walking past a couple of members of staff that weren't even remotely hiding their attitude towards us."
• "things didn’t go well when I asked to change part of an order."
• "Higher staff members were friendly but a few of the others were not so."
• "Paid for a drink with a ten pound note, they gave me a fake five pound note and euros instead of pound coins as change."
• "Waitress was very rude and not polite."

Ambiance and Cleanliness

Pros:

• "Lots of comfortable seating areas private or not."
• "Nice atmosphere, although not packed out with guests."
• "there is a good atmosphere."
• "the place was clean."
• "Clean facilities."
• "Very welcoming, quiet establishment, friendly staff."
• "Nice atmosphere."

Cons:

• "Far too hot - the heating seemed to be jammed on in the heat of summer!"
• "menus all need to be kept clean, as ours were not, were dirty and sticky."
• "Family pub without much character."
• "the amount of spiders in toilets."
• "Wasn't impressed with cleanliness, food or staff."
• "pub is unfortunately quite dirty."
• "Tables dirty, the place didn't smell great!"

Value for Money

Pros:

• "It's pub grub and was worth what we paid for it."
• "The food was good value."
• "Great value."
• "The food was gorgeous and very well priced."
• "Value for money is pretty good as well but could be a bit better with a smaller menu and maybe half a dozen healthier options."
• "Food good value."
• "7 out of 10 for quality and 9 out of 10 for value for money."

Cons:

• "main meal portions were the size of kids meals."
• "The food arrived. Three meals were ok. The chicken in a basket was very overpriced for a collection of processed food."
• "Although I felt let down after ordering a pint of coke I only received 3/4 of a pint because I didn't want ice."
• "Very overpriced."
• "The meal came with salad but was not worth the money we paid for it and did not taste good."
• "The chicken in a basket (the newest meal they were doing and heavily advertising) was very overpriced for a collection of processed food."
• "It was value for money but the taste was only ok."