Address: Nottingham Rd, Hucknall, Nottingham NG15 7PY, United Kingdom
Phone: +441159680650
Rating: 4.0
based on 283 reviews.
Staff Service
Pros:
"The staff were very welcoming and helpful."
"Kyle appeared to be the only one with any concern for customer's."
"Can't recommend Maria the manager enough and the staff for the help before the party and on the night."
"Caroline was exceptionally helpful with any queries. Her service was 1st class."
"We were served efficiently and professionally."
"Staff are very welcoming and helpful."
"The staff were very smiley and we were taken straight to our table."
Cons:
"Poor service, poor food, no sorrys or anything. So rude."
"Staff were rude to him."
"Didn't have a table to accommodate our group so waited for us to move tables for ourselves when my pregnant girlfriend asked for help the staff were so rude about it Hayley was just rude and disrespectful."
"Staff are rude. Manager/team leader with glasses needs sacking. Horrible attitude the way she spoke to my friend."
"Food was cold, most staff stood around talking."
"Bar Staff talk to you like s***."
"Staff saying hurry up we've got homes to go to sweeping round our feet."
Food Quality
Pros:
"The food was lovely."
"Excellent meals for 3, thanks steak dinner, mushroom and ale pie, and chicken burger."
"Food is really nice we had the steak fondue challenge and shared between 2 of us as it worked out cheaper and got more for your money, we couldn't finish it."
"The food was perfect and everything tasted like it was made to the best of effort!"
"All the pub grub favourites cooked and presented well with friendly service."
"The food was great and still completely reasonable at around £11 a head with a nonalcoholic drink each after discount for NHS staff."
"The food was amazing 👏"
Cons:
"Good choice of food on the menu but beef dripping gravy is disgusting as it tastes synthetic."
"The meal was dry, the gravy was so thick and lumpy."
"It was shite ive havnt been there for 2 yrs because the meal wasnt good and it still isnt had to send mine back again because it wasnt done."
"The bigger and brighter the menu, the more rubbish the grub!"
"Poor management. Poor service and apawling food!"
"Came here for dinner (stayed at Premier Inn opposite). Ordered what I thought would be a healthy (ish) chicken skewers from the menu. Came absolutely dripping in grease."
"The pub however was a completely different story... Food wasn't very good either."
Accommodation
Pros:
"Great cute ground floor room in a Courtyard. Very reasonable price (£36)."
"Rooms are basic but have everything you need and spacious."
"An emergency one night stop over due to house work, a nice quite hotel."
"Very good value for the price."
"The hotel was a nice clean place to stay. Rooms are spacious and facilities are good."
"The rooms are clean and tidy nice showers."
"The rooms are clean, warm and big. The beds are comfortable and the shower is powerful."
Cons:
"Would not recommend this hotel... will be asking for compensation as we did not get a decent night's sleep."
"Dodgy paint work.(massive spot of a different paint colour) Dangling wires outside the front door."
"The quality of the surroundings was dire with wallpaper and paint peeling from the walls."
"Rooms are decent but heating doesn't work properly."
"Stairs up to the room no wheelchair access."
"The 'recently' cleaned table, was grubby, with greasy cutlery and Menu's."
"Also the female toilets had no soap to wash hands or locks on any of the doors."
Atmosphere & Amenities
Pros:
"Good atmosphere though."
"Wholly average pub next to a Premier Inn. Friendly enough with a reasonable drink selection."
"Great little gem, quite popular with locals."
"A mix of all people inside."
"The pub has quiz nights, a pool table, machines and a beer garden."
"Food is excellent and affordable especially the daily specials with polite staff."
"The pub has had a very nice update and refurbishment but sadly the staff and prices let it down along with slow service."
Cons:
"The place was very busy, but more staff needed for efficiency."
"Terrible, went with family. Food was cold, staff were very rude."
"The toilets are a disgrace but if you can overlook that it was a wonderful night."
"If I'd have known in advance I wouldn't have stayed!"
"The pub itself is a zoo, full of noisy children and irresponsible parents."
"For the duration of our visit, there was a young lad sat near us vaping inside which wasn’t a good look for the pub nor very pleasant."
"Prices were much higher, but even worse was the lack of vegan and vegetarian options."