The Lord Burton - JD Wetherspoon Reviews Summary

Cleanliness

Pros:

• "The pub is mostly clean or as clean as a revolving door of drunk patrons can be."
• "Very nice & polite staff who were very happy to help with anything, clean & tidy inside."
• "It also has a nice beer garden with plenty of seats."
• "I was very impressed with the cleanliness of the place."
• "The pub was clean and tidy but it was first thing on the morning."
• "Plus the toilets are kept tidy and clean when needed."
• "Place was clean bar staff was pleasant."

Cons:

• "Atmosphere is also pretty stale."
• "Awful. The table was filthy and hadn't been cleared of glasses."
• "Absolutely awful 😖 asked 4 times to get the table cleaned!!!!"
• "General ok, but feel not taking pandemic seriously as should as had dirty table not wiped down."
• "This is one of the filthiest wetherspoons I've ever been in."
• "Filthy tables sat at several all sticky and a slight smell, chewing gum under table and chairs when pulling them in to sit."
• "Dirty tables, customers left when they saw them or cleared them not a good look for Wetherspoons!"

Service

Pros:

• "The bar staff are so very friendly."
• "As always good value and excellent service at lord Burton."
• "Staff were really friendly and the breakfast menu was large which had lots of options for vegetarians and vegans."
• "Wonderful place along with Polite and well mannered staff."
• "They are always polite and friendly, though."
• "Good Food. Good Staff. Good Atmosphere."
• "Staff are very friendly kind and very very helpful at all times."

Cons:

• "Very bad manager."
• "The waitress obviously did not wish be there!!!"
• "Manager carefully avoided us until he had to acknowledge my slight hint on chips and potato growing, he blamed the other staff, sorry your the manager bucks stops with you."
• "The service is slow and impersonal."
• "Dreadful meal and terrible service."
• "The service was non existent."
• "Service was slow."

Food Quality

Pros:

• "Whatever your views on Wetherspoons, it's hard to deny the combination of very well priced drinks with excellent food at a sensible price."
• "However the food and drinks are very nice and busy and just the way you would expect."
• "Food is satisfactory, decent price for a large range of items."
• "Garlic bread, pizza, fish and chips and hamburgers were delicious in the garden!"
• "Thoroughly enjoyed the BBQ Chicken Melt here!"
• "The food was hot and fresh."
• "The food is excellent."

Cons:

• "Fried eggs were a bit over cooked."
• "He ordered an adult meal but got about 12 chips in total, the plate was literally half empty."
• "The steak was that hard it could have been used as a table tennis bat."
• "The plate arrived swimming in grease with a really thick dark sauce all over the plate and chips."
• "The loaded chips were sent back due to the tiny portion and missing sour cream."
• "Side dishes were tiny and not worth the cost."
• "The chicken itself was very dry."

Ambiance

Pros:

• "Nice pub in a great position within the town centre."
• "It's a normal wot u expect Wetherspoons pub. Seem clean enough and staff were nice to me that I encountered."
• "Some wonderful pictures on the wall of the local history and also a very impressive landscaped beer garden."
• "Another quality 'Spoons' loads of seating including a good sized outdoor seating area."
• "The outdoor seating area is definitely worth checking out no matter the weather."
• "Massive beer garden out back with like palm trees and that."
• "Sitting outside in the beer garden on a sunny day good atmosphere felt plus different beers to try and other drinks as well staff are helpful."

Cons:

• "The pub itself isn't large and had little atmosphere."
• "The interior of The Lord Burton is very out of date, aged, worn, and dingey."
• "Bit dark and dingy inside and food surprisingly poor on this visit."
• "As long as you close your eyes the Lord Burton is fine. It's cheap and cheerful and that's just the cliental."
• "Place is tired and dirty looking. Tables are sticky."
• "Decor a wee bit outdated but not at all a put off and i would not change!"
• "Quiet as there's no music's playing can sometimes be disappointing."