The Riverside Reviews Summary

Staff and Service

Pros:

• "Welcoming staff and lovely decor and surroundings."
• "Staff are all extremely friendly and accommodating."
• "Even though they were so busy the staff were very friendly and efficient."
• "Natalie made us very welcome, despite being very busy she was perfectly pleasant and accommodating."
• "Could not fault the food or the young lady who served us."
• "Staff were friendly and helpful."
• "Staff were very friendly and could not do enough for me and the wife."

Cons:

• "The service is dreadfully slow."
• "Its understaffed!!"
• "Service was very poor waited nearly over an hour for main meal after starter and never got dessert at all due to mix up between taking order at bar and kitchen not getting the order."
• "2 bar staff with a queue out the door to get a drink."
• "Service was slow although the staff tried their best to keep up with demand, there just weren’t enough staff."
• "Unfortunately the service was very slow with food coming out of the kitchen."
• "The service in this pub is not good at all you can stand at the bar for 10 minutes and still not see anybody."

Rooms and Accommodation

Pros:

• "The honeymoon suite was lovely."
• "Gorgeous well equipped rooms."
• "The rooms are a decent size with modern bathrooms."
• "The rooms are very clean and well decorated."
• "Absolutely gorgeous room."
• "The room was brilliant with high quality touches that made us feel special."
• "The rooms were adequate but a very tastefully decor, it was very clean comfortable good quality."

Cons:

• "Only stayed one night, and couldn't wait to get out of the place."
• "The bathrooms are very cramped, and the small opener in the window meant the room was far too hot at night."
• "We had paid £110 for each night which seemed excessive for no modern shower."
• "The only downside to the rooms is they are very small."
• "Room size was small (cramped). Note: No bath only shower."
• "The room was small dirty and dated."
• "Rooms are small & basic & could be cleaner."

Food and Dining

Pros:

• "Our drinks and starters (which were absolutely delicious) arrived promptly."
• "The Riverside Inn was a great discovery today."
• "The food over the two days was good (albeit the hash browns at breakfast), the stars of the show were the battered haloumi, and fish goujons."
• "The food was brilliant. I had slow cooked pork and mash. Gorgeous!!!!"
• "The buffet was excellent and very reasonably priced."
• "The food was very good and portions were generous."
• "The food for the wedding was devine and we also had food from menu which was delicious, the full breakfast was really impressive."

Cons:

• "Beef was overcooked on our Sunday lunch."
• "Food portions were good but the mash was from powder and not mixed very well, the roast potatoes were very hard and the beef was dry as cardboard."
• "Steaks overcooked, chicken overcooked, fish overcooked."
• "Potatoes were clearly reheated and really poor. Vegetable offering was poor."
• "The vegan burger, the battered fish and the chocolate fudge cake were nice."
• "Terrible roast dinner, with dry potatoes and inedible veg."
• "The food in the restaurant was terrible."

Location and Environment

Pros:

• "The garden is next to the river, it is pretty and well laid out."
• "Seemingly odd location when you drive in but nice views of the river when you get there."
• "Lovely Looking pub with a great outdoor area by the Riverside."
• "A great venue with beautiful views looking over the river."
• "The Hotel location is great overlooking a river and a beer garden to enjoy warm evenings."
• "Absolutely beautiful views over the river from the rear, so plenty of photo opportunities."
• "Lovely setting with river frontage and adjacent to Branston Leas nature reserve with riverside walks."

Cons:

• "Noisy generator (?) outside kept us awake until 0200 & then we struggled to sleep."
• "It's also quite noisy with dogs barking in the garden and babies."
• "However the reception room is dark and no natural light due to the windows covered by cloth to stop the views of the large car park on the side."
• "Location was a little out the way but sign posted well so not that difficult to find."
• "We also booked it as it's next to the river and thought it might be a nice view, but you can't even see it as there's a huge wall you have to walk over!"
• "The car park was horrific there was litter everywhere Broken Glass."
• "It's a nice place - easy to reach by walking along the river, but a little harder to find if coming from the main road as it's weirdly tucked away in the corner of an 80's/90's housing estate."