The Swan Reviews Summary

Atmosphere & Location

Pros:

• "Great little friendly pub, great location."
• "Lovely pub serving great food in a friendly environment, outdoor space and a lovely cellar restaurant area."
• "Fantastic canal side pub."
• "Lovely pub and atmosphere 👌"
• "Lovely location by the canalside."
• "A gorgeous little pub with the perfect location right on the door store a well maintained canal making it perfect for the pub garden on a summers day."
• "Pub is in a superb location by the side of the canal."

Cons:

• "Very disappointing inside considering this is such a historic pub foul mouthed locals at the bar."
• "The look of the inside did put us off eating so we can't say anything about the food."
• "Combine all these issues with a general lack of any ambience or atmosphere."
• "Some awful poor quality loud music in the cellar."
• "Decor was a bit tired. Could do with freshening up."
• "It was a good place for a Sunday lunch, but the last few times I've visited with my wife, we have been extremely disappointed with the food."
• "The tables and chairs also felt sticky in places, as though drinks had been spilt and simply left to dry."

Service & Staff

Pros:

• "The staff were very friendly and went above and beyond to meet my request for a vegan meal."
• "The staff were exceptional, making sure we got back to the boat safely."
• "Staff are incredibly friendly. Craig was a joy to chat to."
• "The staff could not do enough for us."
• "Staff were very pleasant and the food was excellent."
• "The staff were amazing. Super attentive."
• "Attentive and polite staff with reasonably priced good quality food."

Cons:

• "Shocking service, a waiting time that could be classed as taking the mick."
• "After a hard day of boating we got refused a hot meal at 10 past 8 in the evening and was told they stop cooking at 8."
• "The service was diabolical we waited 80 mins for the meal which at best was poor."
• "The woman who served us at the bar and took our food orders (on both occasions) could not have been less welcoming if she'd spat on us."
• "Unfriendly welcome from two young women who didn't look like they wanted to be there."
• "Been here a few times service has been a bit hit and miss."
• "I received an arrogant, inhospitable and uncaring response."

Food & Drink

Pros:

• "Really tasty food, good drinks and very dog friendly, providing water/treats and a dog menu."
• "The ale was well kept and tasty."
• "The food is wonderful, we had a chicken and bacon salad and it was the best we have had, full of taste and plenty of different ingredients."
• "FANTASTIC SUNDAY LUNCH! Beef melted in your mouth."
• "Good range of Everards beers with the Tiger and Old Original the pick of the bunch."
• "The food was great and good value."
• "The food was exceptional!"