West 1 Health Est. on Harley Street Reviews Summary

Professionalism and Expertise

Pros:

• "Vishal is professional and personable and takes a strong interest in patient care and follow up."
• "Such great, experienced, and well-informed professionals."
• "Vishal was excellent with his approach to precisely finding the root cause of the injury."
• "Rocco Profeta is absolutely fantastic and an encyclopedia when it comes to Osteopathy."
• "Vishal created a bespoke plan to alleviate my chronic back pain. He is highly knowledgeable and helped me understand my MRI results."
• "Rocco is an excellent communicator; he both listens well and explains thoroughly."
• "Steve Hankin is fantastic. I highly recommend him for anyone who needs physio on their shoulder."
• "Her assessment skills, professionalism and overall knowledge of different conditions and varying techniques is exceptional."
• "I felt more comfortable with her medical methods and treatments, where I struggled with other GPs and physios."
• "They have been fantastic, very professional."
• "Very professional and very efficient."
• "A friendly and professional experience with your best interest at heart."
• "The flexibility in booking my appointment and professionalism of this place is amazing."

Cons:

• "I had been to a previous physio for the base of my back that I did not feel was helping."

Treatment Outcomes & Techniques

Pros:

• "After two visits and some home exercises I was pain-free."
• "I have achieved close to full recovery in a very short time, thanks to them."
• "Within the first few sessions, I instantly felt a difference and was able to sleep better."
• "I walked in in pain and left feeling totally healed!"
• "Rocco managed to take the pain away in just a few sessions."
• "Every time she did a massage on my knee, it felt instantaneously better!"
• "Rocco helped me to free up movement in my lower back and had me back doing exercise in no time."
• "After just a few sessions my shoulder was significantly improved and with his expertise I am now on the road to full recovery!"
• "She used different methods and techniques to understand my medical problem."
• "Grace has been amazing for my recovery and I was able to go back to running swiftly after my injury with no side effects."
• "Grace at West 1 has done a great job of increasing mobility in my neck and I can highly recommend her to anyone needing similar treatment."
• "Grace was brilliant, I had really bad back/neck pain for a few weeks and after just 3 sessions it was completely sorted."
• "Vishal succeeded in curing acute issues many had tried and failed to beat."
• "I suffered for 6 months with shoulder injury... I am now cured and have to give him full credit."
• "The whole team are truly amazing, and there has been a significant improvement in my daughter's condition...she walks better now, and her muscles and joints are no longer stiff."

Cons:

• "Before seeing Rocco, I had seen three physiotherapists, all of whom failed to help me."

Clinic Environment and Staff

Pros:

• "The clinic has a nice relaxing atmosphere with lots of modern equipment."
• "Great place clean and tidy, with new equipment and very friendly people!"
• "The team are all super lovely, the clinic is very clean and hygienic."
• "Louise and the team are amazing really friendly and welcoming."
• "The facilities at Harley Street are high class."
• "West 1 Physio is a company I would recommend to anyone anytime."
• "They come highly recommended for all forms of musculoskeletal therapy and pilates support services."
• "I can't rate this practice highly enough. The quality of treatment is exceptional."
• "This practice has been highly recommended by a number of people."
• "An excellent facility with very polite staff."
• "Very efficient and polite staffs, I strongly recommend this facility."

Cons:

None mentioned.

Recommendations & Overall Satisfaction

Pros:

• "I highly recommend him and this company."
• "I would highly recommend West 1 Health."
• "10/10 would recommend to anyone."
• "I wouldn’t hesitate to recommend them!"
• "I would definitely recommend him."
• "Everyone I encountered at West 1 Physiotherapy was kind and very professional, would recommend 100%!"
• "Highly recommended!"
• "I would highly recommend Grace at West 1 Physiotherapy to all."
• "I would most definitely recommend and will 100% be using their services again!"
• "I strongly recommend this clinic."
• "I can highly recommend her to anyone needing similar treatment."
• "I would have no issue in recommending this team and will be using again."
• "I strongly recommend this facility..."

Cons:

None mentioned.

Aftercare, Exercises & Additional Services

Pros:

• "Another bonus is that they have a very well made application you can download, with videos and explanations of each exercise tailored to you, so convenient and so well made."
• "Thank you to the whole team from me!!"
• "He's also gone the extra mile in offering a gold star service, by creating an exercise plan that I can take away."
• "Good aftercare around exercises to follow up with."
• "She was also lovely and gave me exercises and stretches to continue with at home."

Cons:

None mentioned.

Specific Therapists Mentioned

Pros:

• "I was referred to Steven by a consultant after suffering from a shoulder injury."
• "Introduced to Grace Keene through a friend."
• "Melanie Jamali @ wear 1 physio."
• "Vishal and his team offer an expert physiotherapy service."
• "It was an absolute pleasure to be treated by Senior Physiotherapist, Steven Hankin, my improvement was magically fast."

Cons:

None mentioned.