Ultra Sports Clinic | Physio | Chiro | Osteo | Injury | Bank | City | London Reviews Summary

Treatment Effectiveness

Pros:

• "It took her just a few minutes to expertly identify the issue and come up with a highly effective and targeted exercise plan."
• "Richard Terry was excellent in helping to rehabilitate my dislocated knee."
• "After suffering a very painful disc hernia in my lower back, Christine at Ultra Sports Clinic treated me, guiding me back to fitness."
• "I have been seeing Richard for several months now following an ACL injury and have seen great improvement."
• "After only a few sessions, I had complete pain relief and now can't even remember that I had any discomfort."
• "Provided top notch support during 2020 with both physical appointments and video appointments."
• "Saw Sports Therapist Shaun who completely fixed the strange clicking sound which emanated from a neck strain."
• "After dealing injections and pain the past couple of years, my shoulder is finally on track for healing."
• "Richard sorted out a couple of issues I’ve had with my leg and hip for over a year in just four hour-long sessions."
• "I’m running without pain. Whatever Colin did has worked."
• "Ultra Sports was incredibly helpful in my post-concussion recovery."

Cons:

• No negative comments provided regarding treatment effectiveness.

Personalized Service

Pros:

• "What I most appreciated was that she was able to adapt the plan to my busy travel schedule."
• "She really took the time in our first consultation to listen to my history and discuss that in detail, which I appreciated."
• "Chrissy was brilliant. She was methodical and analytical in working out the cause of my unusual presentation."
• "This allowed her to design her treatment program to meet my specific needs."
• "My therapist Kylie has been patient and consistent with me even after many self-inflicted setbacks!"
• "Michelle treated me for my shoulder pains... with focus towards fixing my pains, helped me recover within 2 months."

Cons:

• No negative comments provided regarding personalized service.

Professionalism and Knowledge

Pros:

• "An exceptional approach to health, holistic and very professional."
• "Melissa prepared a program to achieve our goals in a combination of massages and rehab exercises."
• "I am incredibly grateful to Chris and the Ultra Sports team for the outstanding care received over the last year."
• "I saw Colin after he was recommended to me by my Head Coach at my gym, and I have to say he did not disappoint."

Cons:

• No negative comments provided regarding professionalism and knowledge.

Clinic Atmosphere and Staff

Pros:

• "The ultra sports clinic venue is well located with a full gym."
• "The clinic was easy to book and convenient if you work in the City, and reception are very friendly."
• "All the staff are very friendly and knowledgeable and go above and beyond to sort the root cause."
• "The clinic staff are friendly and the clinic space is lovely, clean and modern."
• "Reception team were really helpful and made booking appointments easy, with a selection of convenient times."

Cons:

• No negative comments provided regarding clinic atmosphere and staff.

Customer Service

Pros:

• "Extremely knowledgeable therapist and very responsive reception, the perfect mix."
• "A shout out, too, for the receptionist staff who are always lovely."
• "In addition, the staff at the clinic is always lovely and Colin has a nice and joyful personality, creating a great atmosphere for treatment!"
• "The reception team provided me with all of the information I needed."
• "Colin is an excellent physio, very easy to talk to."
• "The staff at Ultra Sports are very friendly and helpful."
• "I've been going to Ultra Sports for years... and they have all been absolutely amazing!"

Cons:

• No negative comments provided regarding customer service.

Personal Experience and Recommendations

Pros:

• "I wanna share my 5-star experience with Ultra sport clinic - physiotherapist Richard."
• "I cant recommend Ultra Sports and Richard Terry in particular highly enough."
• "I would highly recommend this clinic! I have been using them for the last 3 years for a knee injury."
• "In brief, I would highly recommend Richard Terry and the team at Ultra Sports Clinic."
• "I have and will continue to recommend the team to anyone who needs treatment!"
• "I’d all but given up on running again. I can’t recommend enough, truly great at what he does."

Cons:

• No negative comments provided regarding personal experience and recommendations.

Expertise in Sports Injuries

Pros:

• "Ultra Sports Clinic seems to specialize in these sorts of sports injuries."
• "Very professional and highly skilled, especially in terms of sports injuries."
• "Their expertise in handling sports injuries is the reason I chose them in the first place."
• "They are true experts in sports injuries and recovery."

Cons:

• No negative comments provided regarding expertise in sports injuries.

Booking and Administration

Pros:

• "Scheduling appointments was straightforward and accommodating my timetable."
• "Admin and booking system is efficient, never had a problem."
• "Booking is easy and the communication is great, they send reminders which is really helpful."
• "The admin side of things was handled very efficiently."

Cons:

• No negative comments provided regarding booking and administration.