CBR Clinics Waterloo Reviews Summary

Booking and Location

Pros:

• "Very easy to book, well connected next to Waterloo station."
• "I was able to see a physiotherapist at my available time."
• "Very convenient location, close to Waterloo/Southwark stations."
• "Easy to use online booking system."
• "Have attended for several treatments with Nicholas Sargeant at CBR's clinic opposite Waterloo station."

Cons:

• "Currently the whole office complex is undergoing a major renovation."

Professional Equipment and Facilities

Pros:

• "They have super professional equipment."
• "The consultation rooms are immaculate."

Cons:

Treatment and Therapeutic Techniques

Pros:

• "After 8 weeks of exercising, massaging and shockwave therapy I noticed a significant progress."
• "The prescribed exercises were tailored to my preferences, with Dan demonstrating them in the session."
• "The exercise 'homework' varied after each session to build strength and resilience."
• "Bruno is unique in the respect that he combines a collection of techniques."
• "This extremely effective treatment of non-invasive light movement combined with Bruno's gentle, understanding and professional manner put an end to my neck, shoulder and back ache."

Cons:

• "I felt only light relief after the first session, but consequent partial relief thereafter."

Physiotherapist Expertise and Approach

Pros:

• "Arran Entwistle had assessed that this was likely more serious than I was let on."
• "Nicholas Sargent was the first and only person to properly identify the reasons for my long-term knee pain."
• "Bruno is one of the best physios I've had - very patient, courteous and most importantly has a deep understanding of the cause of my injuries and effective treatment."
• "Bruno is a very gifted therapist. Whenever I have had issues or pains he has been able to ease them almost instantly."
• "Peter (Piotr) is the best physiotherapist I have ever been treated by."
• "Very knowledgeable practitioners providing varied treatments and comprehensive regimes for post-injury rehabilitation."
• "Silvia Comi is professional and experienced."

Cons:

• "It takes time to mend."

Customer Service and Support

Pros:

• "As a bonus, they also accept my corporate insurance scheme what made the whole process seamless and customer-friendly."
• "Great admin service too."
• "The CRB clinic in Waterloo were very welcoming, patient and listened to me regarding my symptoms and health problems."
• "Really friendly team who do listen."
• "Great service from my physio Daniel McGookin, saw huge improvements from my starting point and provided me with a prevention plan for future."
• "You will meet amazing team who will make you feel welcomed as soon as you walk through the door."

Cons:

Physiotherapist-Patient Relationship

Pros:

• "Aran took the time to carefully assess the problem and give me practical solutions to manage the injury."

Cons:

Outcomes and Recovery

Pros:

• "Every issue/injury that I’ve had, from severe to minor, Bruno has managed to diagnose and prescribe all necessary exercises and treatment to get me back on track to my sport."
• "Three months later and I've gone from no weight bearing on the ankle, to an hour of badminton & 10k runs with hardly any bother."
• "After 2 horrible days of unbearable pain I booked my appointment online and went to see Peter... and a couple of days later the pain was completely gone!"

Cons:

Overall Satisfaction and Recommendation

Pros:

• "I cannot recommend CBR Clinics enough. Thank you Bruno and CBR clinics for all the hard work you put in!"

Cons:

Experience with Practitioners

Pros:

• "He even geared my physio specifically towards getting back to Gaelic Football."
• "His approach alleviated the pain almost instantly."

Cons:

• "I had to continue the sessions."

Therapy and Treatment Efficacy

Pros:

• "After 3 treatments I can state that my pain has gone from a 9 to a 2 level."

Cons:

Personalized Care

Pros:

• "Nick has an impeccable manner and is incredibly professional."

Cons:

• "It's like a miracle for me after suffering for so long, and being misdiagnosed by so many so-called pain experts."

Patient Education

Pros:

• "I was superbly treated at CBR for a calf injury acquired while running, and taught much about how to avoid other injuries in the future."

Cons:

• "Also, none of those were any helpful when it would come to giving me useful exercising tips to treat myself between sessions."

Long-term Results and Follow-up

Pros:

• "I’ve attended Daniel's clinic now for three months and although not quite yet pain-free, I’m fitter than I have been in years."
• "The exercises to relieve the pain and prevent it from reoccurring were given."
• "After the treatment started I could not lift my arm up or to the side at all – following the shockwave therapy I now have full movement back."
• "I would certainly recommend Nick and CBR clinics as they provide excellent value treatment and follow up support at a convenient central London location."

Cons:

Professionalism and Clinic Experience

Pros:

• "These guys genuinely do everything to help remove your pain, but also fit you in their schedule even when it's holiday time."

Cons:

Review Summary

Pros:

• "Bruno diagnosed the problem very quickly and with a combination of Bowen and Emmett techniques sorted it in two sessions."
• "Bruno initially and then Danny thereafter have been incredibly diligent in their approach and worked through a number of solutions."
• "Within weeks I was back to running and months on I'm able to train as normal."
• "The first session of Emmett technique resulted in me waking the following day feeling like I had a new leg."
• "Having suffered for many years with imbalances in my body which resulted in pain, the professional treatment I received has cleared my problems within 4 sessions."
• "After a very short time I am experiencing big improvements and finally seeing the light at the end of the tunnel!"
• "I have seen many therapists over the years about a reoccurring hip problem with not a huge amount of success. Bruno...sorted it in two sessions."
• "Really great service and worth the money."
• "I attended following a running knee injury...no return of the injury and it has definitely improved my running."
• "I saw Marco Antonetto at CBR Clinic on Waterloo Rd. He treated my pregnancy-related sciatica...Really helped me through the pregnancy."
• "It is particularly nice to find sports therapist/physio who is familiar with gymnastic and acrobatic techniques/manoeuvres."
• "Very useful having a physiotherapist who competed in the same sports to help diagnose and treat me."
• "Working with Peter changed my whole approach to running to focus more on strength and conditioning not just mileage."

Cons: